Windows 10: My ticket was closed without the storage resolved.

My ticket was closed without the storage

:)

 

Microsoft support is closing tickets without helping customers??

As the name suggests I am having a terrible time getting my ticket addressed.

Around the start of the month I opened a ticket as my graphics card died and I had to replace it.

After doing so I replaced my boot drive with a new one I had laying around and re-installed windows 11.

Now I cannot activate the product I paid for.

I reached out to Microsoft and opened a ticket about the issue.

never head anything back and the last correspondence I received was about them closing my ticket and marking the issue as resolved even though it certainly is not.

I have spent the last hour and a half calling every number I can find for Microsoft support and they all say the same per-recorded message "if you wish you cancel your account you can do so online at account.microsoft.com. Thank you for calling Microsoft have a good day" Then it hangs up.

This is so incredibly aggravating and the absolute worst customer service I have ever experienced.

Is there any way I can reach out to support and get this ticket opened back up and resolved?

 

Windows 10 Home will not boot or restart with USB Storage Spaces pool drives attached

Hi George,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• 
  Did you make any changes in BIOS?
  
• 
  Are you getting any error message?
  

I suggest you to update Storage controller drivers and check if it helps.

Steps 1:

• 
  Press Windows key + X.
  
• 
  Select Device manager.
  
• 
  Expand Storage controller.
  
• 
  Right click on the driver and Update the drivers.
  

Steps 2: Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue
is with device. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Storage feature in settings

Hi Rubidad,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

I suggest you to try the steps provided below and check if it helps.

Try to run the following commands and check if it helps.

• 
  Open command prompt. (Type it in Search or Press Windows Logo Key+X. Click on Command Prompt admin).
  

• 
  Type the following 4 commands at the CMD prompt:
  
  dism /online /cleanup-image /restorehealth
  
  sfc /scannow
  
  powershell
  
  Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  

• 
  Close the CMD window.
  
• 
  Check to see if the issue is resolved. If not, restart the PC.
  

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.