Windows 10: My touch screen on my Windows 11 laptop stopped working on my HP Pavilion 15-cr0000x360

Discus and support My touch screen on my Windows 11 laptop stopped working on my HP Pavilion 15-cr0000x360 in Windows 10 Gaming to solve the problem; I did all the test, and it says its working fine and it has the best drivers but when I installed windows 11 it stopped working. Now I wish I never... Discussion in 'Windows 10 Gaming' started by PinePrincess, Feb 6, 2024.

  1. PINEPRINCESS
    PinePrincess Win User

    My touch screen on my Windows 11 laptop stopped working on my HP Pavilion 15-cr0000x360


    I did all the test, and it says its working fine and it has the best drivers but when I installed windows 11 it stopped working. Now I wish I never upgraded to 11. I dont know what to do Im a senior citizen.

    :)
     
    PinePrincess, Feb 6, 2024
    #1
  2. RUPALIB22
    rupalib22 Win User

    Laptop Touch screen stopped working after upgrade to windows 10 as well as restore to windows 8

    I am having HP Pavilion Laptop with touch screen with Windows 8 installed. I upgraded to windows 10 and the touch screen stopped working. Hence restored to windows 8 but still the touch screen is not working though I tried disabling and re-enabling through
    Device Manager. pls suggest the remedy
     
    rupalib22, Feb 6, 2024
    #2
  3. NIKHAR_K
    Nikhar_K Win User
    HP All-in-one touch screen stopped working.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate the efforts taken by you in resolving the issue. I understand that Touch screen is not working for your HP All-in-one touch screen. I’ll certainly assist you with the issue.



    However, please let us know:



    • Are you aware of any changes made to the computer prior to this issue?


    Meanwhile, I would suggest you to refer the troubleshooting steps mentioned in the HP article
    HP PCs - Troubleshooting Touch Screen Issues (Windows 10, 8) and see if that helps.



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Feb 6, 2024
    #3
  4. OISIN GODDARD
    Oisin Goddard Win User

    My touch screen on my Windows 11 laptop stopped working on my HP Pavilion 15-cr0000x360

    HP Pavilion Blank Blue Screen After HP Logo Windows 11

    Hi

    I have a HP Pavilion 15 laptop that runs Windows 11.

    1. I turn it on with the power button
    2. It shows the HP logo for 10-30 seconds
    3. It shows a blank blue screen for 10-30 seconds
    4. It turns off.
    I can reach the HP Startup menu. I cannot get past the HP logo. I can’t get to Windows.

    I cannot know for sure if I have the most recent Windows update. I can’t access Windows troubleshooter. I can’t access Command Prompt.

    What can I do?
     
    Oisin Goddard, Feb 6, 2024
    #4
Thema:

My touch screen on my Windows 11 laptop stopped working on my HP Pavilion 15-cr0000x360

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