Windows 10: My Touchpad doesnt work while my laptop is on but during the timeframe of shutting down it...

Discus and support My Touchpad doesnt work while my laptop is on but during the timeframe of shutting down it... in Windows 10 Gaming to solve the problem; I checked mouse and keyboard in device manager. I tried to disable and enable the touchpad. But still results are same. When I run supportAssist and... Discussion in 'Windows 10 Gaming' started by Meet Patel7, Jul 24, 2024.

  1. My Touchpad doesnt work while my laptop is on but during the timeframe of shutting down it...


    I checked mouse and keyboard in device manager. I tried to disable and enable the touchpad. But still results are same. When I run supportAssist and check for driver update, it gives an error saying please enable the touchpad device and try again.Event Property Log Message:Log Name: Microsoft-Windows-Kernel-PnP/Configuration Source: Microsoft-Windows-Kernel-PnP Date: 7/23/2024 5:25:55 PM Event ID: 411 Task Category: None Level: Error Keywords: User: SYSTEM Computer: DESKTOP-9LOJ03C Description: Device HID\DELL0877&Col01\5&7d3a3e4&am

    :)
     
    Meet Patel7, Jul 24, 2024
    #1
  2. nxavis9 Win User

    I want to disable touchpad on Dell laptop


    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    Thanks
     
    nxavis9, Jul 24, 2024
    #2
  3. Josie23 Win User
    I want to disable touchpad on Dell laptop


    These 7 steps allowed me to disable my touchpad (Dell laptop, Windows 10):

    1. Win Start button
    2. Type in "device manager"
    3. Select Device Manager to open it
    4. Click down arrow to left of "Mice and other..." to expand
    5. Right click Dell Touchpad
    6. Disable device
    7. Yes


    My Touchpad doesnt work while my laptop is on but during the timeframe of shutting down it... 172894d1516139474t-i-want-disable-touchpad-dell-laptop-1.png

    My Touchpad doesnt work while my laptop is on but during the timeframe of shutting down it... 172895d1516139576t-i-want-disable-touchpad-dell-laptop-2.png

    My Touchpad doesnt work while my laptop is on but during the timeframe of shutting down it... 172896d1516139585t-i-want-disable-touchpad-dell-laptop-3.png
     
    Josie23, Jul 24, 2024
    #3
  4. cauyao615 Win User

    My Touchpad doesnt work while my laptop is on but during the timeframe of shutting down it...

    Mouse and touchpad not working

    Hey did exactly what you suggested and the first time i did it the mouse cursor became visible, it was at the center of the screen but i still couldnt make it move with the touchpad and i plugged in my usb mouse and that doesnt work too. I did it a few moret times but cursor never showed up again and still could make either the touchpad or the mouse to work. Do you have anymore suggestion?
     
    cauyao615, Jul 24, 2024
    #4
Thema:

My Touchpad doesnt work while my laptop is on but during the timeframe of shutting down it...

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