Windows 10: my touchpad doesn't work

Hello, I installed windows 11 on my laptop and the touchpad stopped working after it was installed.

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

My touchPad doesn''t work!!!!

Hi Lizzy

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Take actions related to touchpad driver

Windows Key+X (Or right click on Start) > Click Device Manager > View tab > Show hidden devices > Expand Human Interface devices > Right click on the touchpad listed there >

A. Roll back the driver (You will have to repeat the steps for all entries listed including Synaptics)

Click Properties > Under Drive tab, if Rollback Driver is enabled click it

B. Update driver from manufacturer's website (You will have to repeat the steps for all entries listed including Synaptics)

Go to the website of the computer's manufacturer > See if some driver is released for your model and OS > If yes, download that > In previous option, you click Update Driver Software, in place of this, click Uninstall > Install the downloaded driver > Restart
your computer

Source -
https://support.microsoft.com/en-us/help/17417/...

Do let me know if you require any further help on this. Will be glad to help you.

 

Touchpad isn´t working

Hi there,

i did the update for Windows 11 on my Asus Zenbook. Now the touchpad doesn´t work anymore. If i try to update the Treiber, it says it´s allready updated. Can´t even find the touchpad in device manager anymore..

Anyone can help me please ?

Greetings Christoph