Windows 10: My touchpad not working after windows 8.1 installed

Windows 8. 1 touchpad not working

:)

 

Touchpad not working

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the Touchpad drivers check if it works for you.

Follow the steps to uninstall the Touchpad drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Touchpad not working after Windows 10 installment

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I suggest you to follow the below steps to update the drivers and check if the issue persists.

• Update the Touchpad Driver.
• Press Windows + x key together and select Device Manager.
• Locate the Touchpad Driver.
• Right click on the Touchpad Driver icon and click on “Update Driver Software”.
• Click on “Search Automatically for Updated Driver Software” option.

If still the issue persist then I suggest you to go to the manufacturer’s website download the touchpad drivers and install it in compatibility mode and check if it helps.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

touchpad doesn't work

Hi,



Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.



As you are unable to access touchpad after upgrade to Windows 10, this issue might be due to the outdated touchpad drivers on Windows 10.



I suggest you to use the external mouse and check if it is working and try the below.

Step 1:

• Press Windows + X keys from the keyboard and click on
  Control Panel.
• Click on Mouse.
• On the Device Settings tab of the
  Mouse Properties screen, check the Disable button to turn off the Touchpad.
• Restart the system and later enable it and check it you are able to access touchpad.

Step 2: Update the synaptic drivers

Steps:

• Right click on Windows key from the desktop and click on
  Device Manager.
• Expand Mice and other pointing devices, right click on the
  Touch screen driver (Synaptic driver) and select Update Driver Software.

Also, I suggest you to contact the manufacturer's website and install all the drivers on your device.



You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

Hope it helps. Kindly let us know if you need further assistance with Windows Operating System. We will be glad to assist you.