Windows 10: My touchpad setting only show the taps setting, How can i fix it??

My laptop has stopped scrolling with 2 fingers since few days. I have tried almost everything. Like update driver, install and uninstall drives. But my problem is not solved. plz help me.....I have HP Pavilion - 15-cs3006tx

:)

 

Touchpad not scrolling after setting ScrollControl_Mode to 1

Hi Silver Phung，

Welcome to Microsoft Community

The issue you're facing with your laptop's touchpad not scrolling after setting ScrollControl_Mode to 1 seems to be a complex one, but I can suggest a few steps that might help in resolving it. Let's break it down:

Immediate Steps to Try

1. Revert the Setting Change:
   
   • Since the problem started after changing the ScrollControl_Mode to 1, the first step would be to revert it back to its original setting (probably 0). You mentioned trying this without success, but ensure that the change is correctly applied and saved.
     
2. Update or Reinstall Touchpad Drivers:
   
   • You’ve already checked for driver updates, but it might be helpful to completely uninstall and then reinstall the touchpad driver. Sometimes, simply updating doesn't fix issues that a fresh install might resolve.
     
   • Go to Device Manager, find the touchpad (possibly under "Mice and other pointing devices"), right-click, and select "Uninstall device." Then, restart your laptop and Windows should automatically reinstall the driver.
     
3. Check for Windows Updates:
   
   • Occasionally, such issues are resolved through Windows updates. Ensure your system is fully updated.
     

Dealing with ELAN Touchpad Issues

• ELAN Tab Missing:
  
  • If the ELAN tab in your mouse settings is not showing up, it suggests a deeper issue with the touchpad driver or configuration.
    
  • Try downloading the touchpad driver specifically for your model from the Lenovo support website. Ensure it matches your exact laptop model and Windows 11 version.
    
• ETD Properties App:
  
  • The error message from the ETD Properties app indicates a disconnect or incompatibility with the ELAN driver. This again points towards a need for a driver reinstallation or update.
    
  • Make sure you’re downloading the right version of the app compatible with your Windows 11 version.
    

Thank you for your patience and understanding! If you have any questions, feel free to leave us a message.

Sincerely

Manson | Microsoft Support Specialist

 

precision touchpad settings/revert to synapsis driver

Hi,

Thank you for providing us the details.

I would suggest you to follow the below steps and check if it helps you finding the settings for Synaptics Touchpad.

• Press Windows + X keys, select Control Panel.
• Select Large view in Categories.
• Select Mouse and select Synaptics touchpad
  in the tabs and check if you can find the settings for it.

Keep us posted to help you better.

 

Touchpad settings disappeared when I tried to download

Hi Roy,

Thank you for the details and sorry for the delayed response.

I suggest you to set the touchpad sensitivity to Balanced from the settings which might fix the issue. Follow the steps below.

• Press Windows key + X and select Control panel.
• Search "Mouse" from the search bar towards the top right corner.
• The Mouse Properties window will open.
• Click the "Device Settings" or "Touch Pad" tab, depending on your touchpad's manufacturer. If you have a "Device Settings" tab, you will then need to click on your touchpad from the list of devices and click "Settings."
• Click the "Touch Sensitivity" button, or select "Sensitivity" from the list that appears on your screen, depending on your touchpad's manufacturer. Drag the slider in the middle of the window to the left to make your touchpad more sensitive, and drag it
  to the right to make your touchpad less sensitive. The effect will be immediate, so you can drag and release the slider, and then test the touchpad and drag the slider again until you have found a sensitivity setting that works for you.
• Click "OK" at the bottom of the window to close it and save your changes.

Hope this helps.