Windows 10: My TPM security does not work right it keeps shutting down. how do I get it to stay on...

Discus and support My TPM security does not work right it keeps shutting down. how do I get it to stay on... in Windows 10 Software and Apps to solve the problem; Hello I don't know why my TPM keeps saying my HP laptop does not have TPM and it says to dismiss it. So I am nervous I will be on web sites watching a... Discussion in 'Windows 10 Software and Apps' started by curtvan, Aug 2, 2024.

  1. curtvan Win User

    My TPM security does not work right it keeps shutting down. how do I get it to stay on...


    Hello I don't know why my TPM keeps saying my HP laptop does not have TPM and it says to dismiss it. So I am nervous I will be on web sites watching a video then I check my device security setting and all the different version are at zero 0.00.0 and they all should show each has its own version numbers. My TPM is AMD 3.92.0.5 and in device manager the TPM driver got a update about 3 months ago. In the device manager the security devices the AMD PSP 10.0 DEVICE GOT DRIVER UPDATE TO Version # AMD driver 7/21/2023 version 5.26.0.0 So this is up to date with latest driver.And I made sure the bac

    :)
     
    curtvan, Aug 2, 2024
    #1

  2. TPM update

    Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.
     
    ReeeeallyThough, Aug 2, 2024
    #2
  3. Update your security processor (TPM) firmware

    Is it just piece of cake or is this operation dangerous? I'm afraid to loose all my encrypted data???

    3. Clear your TPM

    Important

    Before clearing your TPM, be sure to back up your data.
    Do not clear the TPM on a device you do not own, such as a work or school PC, without being instructed to do so by your IT administrator.

    Follow these steps to clear your TPM:

    1. Go to Start > Settings >
      Update & Security > Windows Security >
      Device security
      .
    2. Under Security processor, select
      Security processor details
      .
    3. Select Security processor troubleshooting, and then under
      Clear TPM, select Clear TPM.

      Your device will need to restart before the process is complete.
     
    FinnSvenning, Aug 2, 2024
    #3
  4. Sasqui Win User

    My TPM security does not work right it keeps shutting down. how do I get it to stay on...

    Need help on whether to clear TPM on not

    It's clear as mud. As far as I can tell, it's specific to Windows, not necessarily activated programs like MacAfee, games, etc etc etc. MS Office, I have no idea.

    Here's a lengthy doc on it: https://docs.microsoft.com/en-us/wi...initialize-and-configure-ownership-of-the-tpm

     
    Sasqui, Aug 2, 2024
    #4
Thema:

My TPM security does not work right it keeps shutting down. how do I get it to stay on...

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