Windows 10: My True Key login page does not load. in Edge Browser

The extension for TRUE KEY is in my browser. When I click it noting happens. It is BLUE so it looks like I am logged in. I cannot get the log in page to load and cannot get into my passwords. Please help

:)

 

Display problem with live.com login page on Edge browser

Hello,

Let's get this odd issue sorted out. Does this happen on a Microsoft Edge browser only? Have you tried to access the login page using a different browser?

We can try to optimize your Microsoft Edge browser and check if the issue persists. Here's how:

• Open a Microsoft Edge browser.
• Click on the ... at the right-upper corner of the browser.
• Choose Settings.
• Click Choose what to clear under the Clear browsing data option.

Let us know if there is anything else we can assist you with.

 

True Key App for Windows 10 - Edge Browser

The App from the store states that it is suitable for the Edge Browser, but when it is downloaded and installed it fails to load, just receive a whirling icon in the centre of the screen which runs for ever. I am trying to install it on my Laptop a Toshiba
Satellite, it will work on the Firefox browser but not with Edge.

Have also installed on my Surface Pro and it works perfectly with Edge on there. The True Key support team have looked into the problem and they cannot identify where the fault lies.

Any help would be appreciated.

 

Microsoft Edge..

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps if you are using Microsoft edge in MSN home page for changing your current location and check if it helps.

• Open edge browser login to msn.com.
• Then on the right hand side, click on gear icon.
• Go to settings, then under “market and language” and “home location” option change your current location and check whether it shows correct.

If you are using bing.com through edge browser then I suggest you to follow the below steps and check.

• Open edge browser login to bing.com.
• Then on the right hand side, click on gear icon.
• Go to “region” option and click on “change your region” link.
• Then select your country it will take your location.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.