Windows 10: My update was interrupted and now my laptop is unusable

Discus and support My update was interrupted and now my laptop is unusable in Windows 10 Software and Apps to solve the problem; So I was going to update my laptop before going to sleep as I was working early in the morning, however I must have knocked my charger out of the... Discussion in 'Windows 10 Software and Apps' started by .Josh., Dec 21, 2022.

  1. .Josh. Win User

    My update was interrupted and now my laptop is unusable


    So I was going to update my laptop before going to sleep as I was working early in the morning, however I must have knocked my charger out of the socket or something when I got up because my laptop battery died and now when I start it up I get the message “undoing changes made to your computer” before getting a blue screen. I have been seeing the screen for the last hour and nothing I try seems to work, I’ve tried restarting it 3 times to get the system options screen but it hasn’t worked after 2 or 3 attempts at it. I’ve tried pressing every key on the keyboard and I get the same result not b

    :)
     
    .Josh., Dec 21, 2022
    #1
  2. n-ster Win User
    n-ster, Dec 21, 2022
    #2
  3. Laptop turns unusable after latest windows 10 update

    Hi,

    Thank you for posting your query in the Microsoft Community.

    We have to make sure that the Windows Update is installed properly on your laptop. To check if it is installed already, please follow these steps:

    • Press the Win + I buttons.
    • Select Update & Security.
    • Click View installed update history. The latest update should have been installed and dated last week.
    If your laptop does not have the latest update yet, you can manually get the update by following the above steps 1 and 2, then select
    Check update.

    In case that your laptop has already the latest Windows Update installed, please follow the troubleshooting steps on this

    link
    .

    Let us know if any issues arise.
     
    Emmanuel Gam, Dec 21, 2022
    #3
  4. intprob Win User

    My update was interrupted and now my laptop is unusable

    Help with Hardware Interrupts

    To use Krview, ignore any driver that is part of Windows or that is for the CPU idle thread.
    inteppm is for the CPU idle thread, ignore it.
    hal and ntkrnlpa are part of Windows, ignore them.
    ati2mtag is the first one on the list that is elevated and relevant.
    Find out what hardware interrupt it uses and then any device that shares this interrupt could be the problem. It might not be ati2mtag.
    If its the video driver, can you use another card?
    Putting the computer to sleep might reset things.
     
    intprob, Dec 21, 2022
    #4
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My update was interrupted and now my laptop is unusable

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