Windows 10: My usb headphones randomly stopped working but i cant find a solution

Sometimes my usb headphones (JBL Quantum 400 ) and sometimes it can stop videos from working on YouTube or Netflix and sometimes i have to restart my pc to get it back to normal and it can also make my game lag as well and i cant find a fix and its very frustrating

submitted by /u/help_this_failed
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:)

 

Headphone stops working randomly.

Hi,

As per the description, the issue might be caused due to damage in the port. I suggest you to connect another headphone and check if the same issue persists. This is to check if the issue is with the hardware.

I suggest you to run the Hardware and Devices troubleshooter by following the steps provided below:

• Type troubleshooting in the Search box and press Enter.
• Click on View All in the left navigation pane.
• Click on Hardware and Devices and follow the on-screen prompts for troubleshooting.

Keep us posted on the status for further assistance.

 

no sound in headphones

Hi Mary,

If your headphones stops working in Windows devices, you can try solutions below to fix the problem. The issue can be caused by incorrect sound settings, faulty audio drivers, etc. We suggest that you follow below simple instructions to troubleshoot the
problem.

• Check if the sound is muted. If it is muted, the headphone won’t have sound.
• Check the connection. Try unplugging the headphone and firmly plug it back in.
• Check the port. If you are using a USB headphone, try a different USB port.
• Try the headphone on another computer. Use your headphone on another computer. If it doesn’t work on that computer, the headphone might be broken. In that case, you need to replace it with a new one.

We're just here if you have further questions.

Regards.

 

USB Headphones not working WINDOWS 10

Hello,

Thank you for keeping us updated.

This issue might resolve making the headphones as default device in Playback devices.

I suggest you to follow the below steps and check if the issue persists.

• Right click on the Speaker icon (Volume icon). Select
  Playback devices.
• Select Headphones and click Set default.
• Click apply and check if the issue resolves.

Keep us posted if the headphone issue is resolved. We are glad to help you.