Windows 10: my usb mouse driver not showing in device manager and also not working

in my device manager i am seeing that my usb mouse driver is not available only my touchpad driver is available and also my usb mouse not working

:)

 

USB devices not working after Device Manager spring clean

The USB ports started failing intermittently again and then permanently.

Reinstalled 1703 again and that fixed it for a while then they started failing again.

When I plug in any peripheral it shows up in device manager with the exclamation mark.

I right-click 'update driver'
Choose 'browse my computer...'
'Let me pick from a list of...'
Select the best candidate

Then the device will work. Until it is unplugged and plugged in again...

Then we are back to square one for that device.

Are there any suggestions for kicking the USB hub back to life so it recognises ordinary USB devices like mouses and keyboards without a manual driver update?

 

Wireless mouse "driver is unavailable" issues

Hi,

The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Check if there is a driver for the wireless mouse.

If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

Get back to us if you need further assistance.

 

USB devices not working after Device Manager spring clean

I had a spring clean of my Device Manager devices (I am having some major issues for the last 2 months with the Win 10 1709 upgrade.and this was a suggestion) and now various USB devices (harddrives, mice, keyboards) will not work when plugged in.

Take the spare mouse for example.

It is a simple standard plug-and-play Logitech wired mouse which was not connected to the laptop at the time I did the 'spring clean'.

When I bought this mouse last year my laptop had never seen it before. I plugged it in and it immediately worked.

I figured if I clean out the Device Manager devices it will be OK since they will automatically reinstall when the device is re-connected for the first time just like when I first bought them.

But this is not happening. After the 'spring clean' the devices are not automatically reinstalling when plugged in.

They show up in Device Manager as devices that are not working due to no driver.

How come these items set themselves up automatically when they are first purchased but will not set themselves up on first connection after Device Manager clean up?

I can get them working for one session by selecting them in Device Manager (they have the yellow warning symbol) and selecting Update Driver.

If choose 'Search automatically...' there are never any results.

If I choose 'Browse My Computer' then 'Let me pick from a list....' then I can sometimes get lucky and get the device working using a generic Windows driver. But it only works for one session. As soon as I unplug the mouse/keyboard/whatever and plug it in again I am back to square one and it is not working.

How do I get these devices to work again like they did when I first plugged them after buying them and before doing the DM clean-up ?

(this Win 10 1709 upgrade nightmare has cost me about 30 hours of wasted time before i even tried this device manager clean up suggestion)