Windows 10: my usb port quit working after i did a restore point

Discus and support my usb port quit working after i did a restore point in Windows 10 Customization to solve the problem; my usb port quit working after I did a restore point. also, my updates wont install. they download and just hang out no matter how many times I... Discussion in 'Windows 10 Customization' started by DBunchStryker, May 9, 2020.

  1. DBUNCHSTRYKER
    DBunchStryker Win User

    my usb port quit working after i did a restore point


    my usb port quit working after I did a restore point. also, my updates wont install. they download and just hang out no matter how many times I restart.

    :)
     
    DBunchStryker, May 9, 2020
    #1
  2. REYMICHAEL ROS
    Reymichael Ros Win User

    non working USB ports

    Hi,

    In order for us to better assist you, please provide the following information:

    • What happens when you try to connect a device?
    • Are you receiving any error messages?
    • Did you make any changes to the computer prior to this issue?
    We suggest you to click this
    link    , check the post of Azaruddin Syed and follow the steps provided to troubleshoot USB ports.

    Let us know how it goes. Thank you.
     
    Reymichael Ros, May 9, 2020
    #2
  3. SPAPAKONS
    spapakons Win User
    USB Port Oddities


    Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:


    my usb port quit working after i did a restore point [​IMG]


    Then select Browse my computer for driver software (LAST option) :


    my usb port quit working after i did a restore point [​IMG]


    The select Let me pick from a list of device drivers on my computer (LAST option) :


    my usb port quit working after i did a restore point [​IMG]


    Then select the standard driver from the list and click next:


    my usb port quit working after i did a restore point [​IMG]


    Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

    I hope this is detailed enough...
     
    spapakons, May 9, 2020
    #3
  4. JJTYLER
    jjtyler Win User

    my usb port quit working after i did a restore point

    USB port not working

    I have an HP Pavilion dv6604nr laptop. I have 3 USB ports, 2 located on the left side and one located on the right side near the power supply port. For some reason, one of the USB ports on the left hand side will not recognize anything that is plugged
    into it. I have done all the steps and suggestions that is posted on this site, and still can't get it to work. The message I get is "The last USB device that was connected has malfunctioned and Windows does not recognize it." It shows in the Device Manager
    as Unknown USB Device(Port Reset Failed). When I have a USB device plugged into the non-working port, it shows up in the Devices and Printers folder, but the device does not work. I am at my wits end. Can anyone help me or suggest any other things to try?
    Oh, I am running Windows 10 pro.
     
    jjtyler, May 9, 2020
    #4
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my usb port quit working after i did a restore point

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