Windows 10: my usb ports are not recognizing a usb device plugged in them

be descriptive invlute photos

:)

 

USB port recognizing devices

Hello,

I've been through all the troubleshooting pages on USB ports not recognizing USB devices, but none of it worked. The strange thing is, if I connect a USB device to one of the ports, the 'recognizing sound' is audible. But, no automatic pop-up and no divice
is visible in explorer. When I look to safely remove the device, this function is not listed among the icons in the taskbar. When I remove the device again the sound for removal is audible.

Who can help me to get my computer to 'read' the device again?

Greetings,

Richard

 

USB port not working

I have an HP Pavilion dv6604nr laptop. I have 3 USB ports, 2 located on the left side and one located on the right side near the power supply port. For some reason, one of the USB ports on the left hand side will not recognize anything that is plugged
into it. I have done all the steps and suggestions that is posted on this site, and still can't get it to work. The message I get is "The last USB device that was connected has malfunctioned and Windows does not recognize it." It shows in the Device Manager
as Unknown USB Device(Port Reset Failed). When I have a USB device plugged into the non-working port, it shows up in the Devices and Printers folder, but the device does not work. I am at my wits end. Can anyone help me or suggest any other things to try?
Oh, I am running Windows 10 pro.

 

USB PORT NOT RECOGNIZED

Hello,

Welcome to Microsoft Community.

I'm sorry to hear that you're having trouble with your USB port. Here are some steps you can try to troubleshoot the issue:



1. Try plugging the USB device into a different USB port on your computer to see if it is recognized.



2. Check if the USB device is working properly by plugging it into another computer.



3. Make sure that the USB cable is not damaged or broken. Try using a different USB cable to see if that resolves the issue.



4. Check if the USB port is enabled in the BIOS settings of your computer. If it is disabled, enable it and restart your computer.



5. Update the USB drivers on your computer. You can do this by going to the Device Manager, right-clicking on the USB device with the yellow exclamation mark, and selecting "Update driver."



Thank you for your patience and understanding!

Regards，

Manson |Microsoft Community Support Specialist