Windows 10: My viewsonic vx3211 monitor's native resolution does not appear in display settings.

My viewsonic vx3211 monitor's native resolution does not appear in display settings.

:)

 

Viewsonic monitor suggests 2560x1440 resolution however this resolution is not available as a display resolution in Windows

Hello,

I have the equipment listed below:

My monitor is suggesting a 2560x1440 resolution but this resolution is not available in windows. I installed the latest driver for the monitor and installed the latest driver for the graphics card, still no luck. I have two monitors attached and they are attached to the PC using HDMI cables. The PC only has two display ports on the back, so I needed to use a HDMI to display port converter.

If anyone has any suggestions, it would be appreciated.

Thank you

Ralph

PC:

Dell Optiplex 7010



Windows information:

Edition Windows 10 Pro

Version 21H1

Installed on ‎4/‎23/‎2022

OS build 19043.1645

Experience Windows Feature Experience Pack 120.2212.4170.0



Monitor:

ViewSonic VP2756-2K



Graphics Card:

Intel(R) HD Graphics

Driver Date: 8/16/2018

Driver Version: 10.18.10.5059

 

Video driver for older Viewsonic monitor

Just acquired Viewsonic VG2436wm-LED monitor, which is about 5-6 years old. Running W10 Home Premium and cannot get to native resolution of 1920 X 1080. Video driver is a generic hardware device and I saw other with similar issue, recommending run the
driver in compatibility mode. Windows update says all drivers are the latest, Viewsonic does not list this monitor on their update page. Any help getting to native resolution?

 

Display Resolution for two monitor have different settings

Hi,

Thank you for writing to Microsoft Community Forums.

The display resolution depends on the monitors that you have plugged into your computer. The display resolution modes will vary with each display based on the video card device, monitor size, video driver, and monitor driver.
By default, Windows chooses the best display settings for your PC based on your monitor, so it is recommended to set the screen resolution of the display to the (Recommended) native resolution to get the best display on your monitor.

To have better clarity on the issue, let us know the model numbers of your monitors, so that we can provide you the exact display resolution which is recommended to your monitors.

Meanwhile, try the below methods and see if this helps.

Changing the Display Resolution from Settings.

Step 1: Right Click on an empty space on the desktop and click on
Display Settings.

Step 2: In the
Display Settings window, scroll down and click on 'Advanced display settings' option under
Multiple displays.

Step 3: Then, click on
Display adapter properties for Display 1, Display 2, or
Display 3; whichever monitor you want to change the resolution for.

Step 4: Once the Display properties pops-up, click on 'List All Modes' option.

Step 5: Select a display mode that you want for the selected display and click on
OK.

Step 6: Then, click on
Apply and OK for the changes to take effect.

If these steps don't work, try reinstalling the driver by opening
Device Manager, right-click on the monitor drivers, and select
Uninstall. Restart your PC and Windows will attempt to reinstall the drivers.

Hope it helps.