Windows 10: my web protection keeps shutting off how can i stop from shutting off

my web protection keeps shutting off how can i stop from shutting off

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Won't shut down or restart -- error X0X

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

 

Keep getting blue screen on restart & shut down

DRIVER_IRQL_NOT_LESS_OR_EQUAL is likely to be caused by a driver and is usually caused by drivers that have used improper addresses. Stop error codes may be fixed by updating Windows. As a first troubleshooting step, we suggest that you check if there are
updates waiting to be installed on your device. If there are, kindly install these updates and restart your computer. After restarting your computer, see if it still shows the stop error code when restarting or shutting down your computer. Here's how to check
for updates in Windows 10:

• Press the Start button, then type Windows Update, and select it from the search results.
• On the Windows Update page, click Check for updates.

If the issue is not resolved, do not hesitate to post back to us.

 

win 10 will not shut down properly

Hi Richard,

Usually, this issue occur due to outdated or corrupted device drivers, services or processes which are not shutting down properly, or third-party programs that prevents your computer to shut down properly. For better assistance, we'll be needing additional
information:

• Have you made any recent changes on your computer prior to the issue?
• Is this an error message Explorer\windows\settingsync\BackgroundUploadTask? If yes, where are you getting this message?
• If possible, can you send us a screenshot?

Meanwhile, we suggest that you run the Power troubleshooter as an initial troubleshooting step. To run the Power troubleshooter, follow the steps below:

• Press Windows key + X and select Settings.
• Choose Update & Security from the list.
• Click Troubleshoot in the left pane of the window.
• Under Find and fix other problems, select Power
  and click Run the troubleshooter.

We'll keep an eye out for your response.