Windows 10: MY WHATSAPP SAYS NO AUDIO DEVICE CONNECTED EVEN WHEN IT IS

MY WHATSAPP KEEPS SAYIN NO AUDIO OR MIC CONECTED EVEN THOUGH IT IS I CANT FIND A SOLUTION EVERY OTHER APP IS WORKING WITH THE MIC ONLY WHATSAPP SAYS THIS...........

:)

 

No Whatsapp Mic

W10
Whatsapp text works fine but I can't get audio out to work.
Have been through all the "how to" help and can't find a microphone to turn on for Whatsapp.

Thank you.

- - - Updated - - -

Ok, let's try another approach.
This is a new ASUS laptop and I am new to W10.

It is not just Whatsapp; I cant get the microphone to work on other apps either.
I've been through all the steps with privacy, camera, connecting apps and I guess a few others.
There must be some simple enable step I'm missing.

- - - Updated - - -

Well, persistence does pay off. I followed some instructions to check for needed driver updates with My Asus and yes, there were newer versions for audio and camera.
I installed them and all is well.
Funny thing is checking in Device Manager I was told I had the latest of everything.
So I learned something new this evening.

 

Problem with audio devices

Hi Marcello,

I appreciate you for trying some steps in order to get the issue resolved.

If you're connecting to an audio device using USB or HDMI, you might need to set that device as the default.

Open Start, enter Sound, select it from the list of results, and then, on the
Playback tab, select a device, then Set Default.

I would also suggest you to turn off Audio enhancements.

• 
  Go to Start, enter Sound, and select Sound Control Panel
  from the list of results.
  
• 
  On the Playback tab, right-click (or tap and hold) the
  Default Device and select Properties.
  
• 
  On the Enhancements tab, select the Disable all enhancements
  check box and try to play your audio device.
  
• 
  If that doesn't work, select Cancel and, on the Playback
  tab, select another default device (if you have one), select the Disable all enhancements check box, and try to play audio again. Do this for each default device.
  

Please revert if you face any issues with Audio.

Thank you.

 

Re-enable audio device

Hi,

I would be happy to assist you.

Before we proceed with troubleshooting, I would need little information on the issue.

• Are using speakers / head phones to listen to audio?

If you have disabled the audio device, then you might not see it under the list of playback devices. I would suggest you to follow these steps to make sure you see the disabled devices:

• • 
    Open
    Control panel.
    
  • 
    Click Hardware and Sound and then Click on
    Sounds.
    
  • 
    Under Playback tab, right click on the empty area and make sure
    “Show Disabled Devices” has a check mark on it. If headphones/Speakers are disabled, it will now show up in the list.
    
  • 
    Right click on the device and
    Enable it. Click OK.
    

If the issue still persists, try enabling speakers automatically using steps below.

• 
  Go to Settings> Click on themes> Advance sound settings> right click on the speakers or the audio device youo have connected > click on
  Configure device.
  
• 
  Test the sound level you want, click Next.
  
• 
  And configure the audio devices.
  

Hope this helps you. Do reply if you need further assistance on Windows 10.

Thank you.