Windows 10: My whiteboards disappeared.

Please help my whiteboards all disappeared.

:)

 

Microsoft Whiteboard

1. How can I get rid of the banner advertising the new whiteboard as it limits my ability to scroll down to see all my whiteboards?

2. Is there a way to have my whiteboards in a list so that I can see all my prepared whiteboards or are the number of whiteboards limited?

 

Microsoft Whiteboard Problem

Hi Davidcz84,



I go through the post carefully, as for the issue, here are some suggestions:

1. If you have any antivirus software, please quit them temporarily and check the result.
   
2. Try sign out your account from the app, restart devices, sign in back and check the result.
   
3. To check if the issue related to your network, try connecting to another network and check the result.
   
4. If you are using Word and school account that is managed by your organization, please make sure you have authentication app required by your organization installed on your devices.
   
5. Try use whiteboard for the web and check the result: Microsoft Whiteboard
   

If the issue still persists, could you please share information below with us?

1. Can you use whiteboard for the web normally?
   
2. Which kind of accounts you are using for signing whiteboard? Account crated by yourself or account assigned by your organization?
   

Regards,

Clark

 

whiteboard glitching

So I am able to use whiteboard for a little while. Then when I click the home button to go to a different whiteboard, they all disappear. The only way I can get them back is to uninstall and reinstall whiteboard. This happened after it updated to the new version of whiteboard. Can we find a way to fix this permanently? I don't want to have to reinstall whiteboard on a daily basis.