Windows 10: My Wifi always cuts out when my computer is using more power. Usually when playing video games.

I have an MSI GS66 Stealth core i7 10750h RTX 2070 max q. Wi-Fi adapter is an Intel AX201. I've been dealing with this issue since the pc was new. I've had other problems with it like not being able to cast to my TV when my old laptop could, yet I can cast to a chrome stick. Up until now I generally always had Lan connection available when gaming so it was never a big deal. But I've moved and now can only use Wi-Fi. It also appears to be getting worse I'm wondering if it has to do with changing the gpu switch from hybrid mode to discrete recently?. My pc was installing a program today and it

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video not playing

Hi,

Thank you for writing to Microsoft Community Forums.

1. May I know, which video player you are using to play the video?
   
2. Are you able to play the video on any other computer?
   
3. Are you facing the issue with only specific video or with all the other videos?
   

This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

Method 1: Try a different video player.

1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
   
2. I suggest you to try a different video player and check if it plays.
   
3. You can also check on different device or computer.
   

Step: Run Windows Media player troubleshooter.

1. Press Windows + R key on your keyboard together.
2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
6. Reboot the computer and check.

If you still face the issue, reply to this post with more information.

Hope it helps,

Amit Sunar

Microsoft Community – Moderator

 

Sound cuts out when in game and call

Hello Lilium,

We realize the inconvenience you are experiencing with Sound cut's out in between games and calls. We will certainly help you.

• What happens when you only play the game and not use any other application? Does the sound stay?
• Have you installed all pending Windows updates?

For now we suggest you to try the steps from the link below and check if it helps:

Fix sound problems

Let us know the status of the issue. We will be happy to assist you further.

Thank you.

 

Computer crashes randomly and video card power shuts off

I'm not sure 100% if the video card power shuts off to the unit but the led's on the card that show how much power is being used completely cuts off and displays none of the led's lit up. It will happen randomly, whether I am on the desktop, playing a game, watching a movie, etc. The video signal will cut off and the only thing I can do to get the computer to display anything is to restart the system. Attached below is the zip for the collector used on my system.
SUPERSIZETHIS-(2019-07-22_16-35-42).zip