Windows 10: My window 10 stuck at lockscreen no password bar in both account window and safe mode

It boot up fine but when it reach lockscreen you see everything that suppose to be their but when you click on the screen nothing happens it just show the color of lockscreen nothing else and jump back to lockscreen please help me.

:)

 

Stuck in safe mode in windows 10

Safe mode is intended to help fix most, if not all problems within an operating system, it's not good if we got stuck on it. To correct this, we suggest that you follow the steps below to exit out of Safe mode:

• Open Run command by pressing Windows key + R
  keys on the keyboard and type msconfig in the command box and press
  Enter.
• Under General tab, put a check on Normal Startup option.
• Reboot the system and check if the changes are effective.

Let us know if you are able to exit out of Safe mode with these steps.

 

Stuck in Windows 10 safe mode and forgot password

I usually login with my PIN but when the laptop started on safe mode, it required a password for the microsoft account. I could not remember my password and reset the microsoft account password using the browser on mobile. But the laptop doesn't connect
to the internet so it doesn't have the new password. I tried opening command prompt by following the steps on this link Stuck in Safe Mode, Forgot Password but
while opening command prompt it again required my password so I am stuck in a kind of an infinite loop. Also while opening Windows in safe mode with networking , it doesn't connect to the mobile hotspot. I would be highly grateful if I could have a way out
of this situation.

Also I have a local account I have the password to but unfortunately it is not an admin account.

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

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Please get back with more information, we will be glad to help you further.