Windows 10: My window 11 laptop doesn't let me reset/reboot my laptop there always show there's an error

after trying 3x of reset pc all 3 attemps show an error failed to reset, there i though there might be a corrupt file so started to run both sfc and dism but after entering the command, the command alway forcibly close for no reason.

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks for your answer, ken!

I deleted all my data. I had have it backed up.

I did a clean installation using the windows media creation tool (usb option).

No, I didn`t. I thought a clean installation would solve the problem.

After posting my previous message, I did it.





After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.

 

Windows 11 Laptop Randomly Reboots

Random reboots can be caused by a number of different issues, including hardware problems, software conflicts, or power issues.

Here are a few troubleshooting steps you can try to resolve the issue:

1. Check for updates: Make sure that your laptop has the latest Windows updates installed, as well as any drivers or firmware updates provided by the laptop manufacturer.
   
2. Check for overheating: Overheating can cause your laptop to reboot. Use a temperature monitoring tool to check the temperature of your laptop's components while it is running. If the temperature is consistently high, try cleaning the laptop's air vents or using a cooling pad.
   
3. Run hardware diagnostics: Use your laptop's built-in hardware diagnostics tool to check for any issues with the hardware components. This can help identify if there are any hardware issues that may be causing the random reboots.
   
4. Check power settings: Make sure that your laptop is set to the appropriate power settings, and that the power settings are not causing your laptop to go into sleep mode or hibernate unexpectedly.
   
5. Check for malware: Malware can sometimes cause your computer to behave erratically. Use a reputable antivirus software to scan your laptop for any malware or viruses.
   
6. Reset or reinstall Windows: If all else fails, you may need to reset or reinstall Windows to resolve any software conflicts or corrupted system files that may be causing the issue.
   

If none of these steps resolve the issue, it's possible that there may be a hardware problem with your laptop. In this case, you may want to contact the laptop manufacturer's support team or take the laptop to a certified repair technician for further diagnosis and repair.