Windows 10: My Windows 10 DVD RW Drive shows as a CD drive

My Windows 10 DVD RW Drive shows as a CD drive and it says the file system is unknown. It will not play DVDs. I have been trying to chat with Microsoft Support since yesterday and all I get is "One of our agents will be with you shortly. Thank you for your patience! ".

:)

 

DVD-RW now showing as CD Drive?

Would appreciate any help on this ...

I'm not sure exactly when it happened, but i noticed yesterday that when i put a DVD into my DVD drive it suddenly changed to say it was a CD drive, and 'incorrect function'.
I have 2 Drives, one is a CD-RW/DVD and the other is a CD/DVD-RW. As far as i can see the CD-RW is working fine because i can still burn CD's and read CD's and DVD's.

I've tried rolling back my drivers, updating drivers, uninstalling and re-installing, and checking my windows registry didnt have any errors (It did but they have now been fixed and it didnt make any difference to the drive problem) all to no avail.
I also checked the start up priority on the BIOS screen, my CD drive is first priority, but it doesnt seem to have an option for the DVD drive.

I'm at my wits end now and my pc is about to go out the window ... *Bang Head :banghead:

Anyone have any idea's whats going on with my drives?

 

CD/DVD RW Drive not recognised

Hi all.

I have an Acer laptop with built in DVD/CD RW drive, running Win 10

For some reason, the laptop has stopped recognising it.

When I put a disc in it whirs, spins and clicks as usual as if it were reading it normally, then stops.

Have gone through all the usual checks and I note that its not even listed under devices, in fact, there is no option for CD/DVD drives even listed to expand under

I have even gone as far as to return the laptop to factory settings and still no luck.

Can anyone suggest a fix (in laymans terms LOL)

 

USB DVD-RW drive shows up as CD-ROM even with new DVD-R disk in drive

I have two PC's running Windows 10.

I plug in the DVD-RW drive into one, it shows up as a CD Drive, I plug into the other, it shows up as DVD-RW drive with 4.x GB free space....

CD Drive Machine:

Windows 10 Pro N - 10.0.1734 Build 17134

DVD-RW Drive Machine

Windows 10 Pro - 10.1734 Build 17134

I've tried uninstalling and reinstalling the drive software (default Windows) but to no avail.

I've also tried the ubiquitous : "DISM.exe /Online /Cleanup-image /Restorehealth " and "sfc /scannow"

Both to no avail.

What else is left ?