Windows 10: My windows 10 Install

My install went great-still getting used to it, however my husband's machine has windows 7-he had put in a reserve and got the little while windows flag and then the flag disappeared-he still cannot get it back and has not been able to get a download to come in. Mine is here-his should have been. But, with the flag gone and we looked in his window update area and nothing has come in yet. Tried to reserve it again-but it says it already had even though there is no while windows emblem in the lower right area of the desktop. What to do?
He saw me downloading mine and is frustrated with the problem he is having.

Carol

:)

 

Windows 10 Unexpected shutdown on start up

OK, so i figured it out myself

Found the logfile in "C:\Windows\Minidump".

You need the Windows Development Kit to open it and a bit of googling to understand it.

Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

Cheers

 

Windows 10 Unexpected shutdown on start up

OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)

 

Carol,

Have him use step 3 in this tutorial to upgrade to W10

Windows 10 - Upgrade Installation - Windows 10 Forums