Windows 10: My windows 10 laptop crashes frequently all of a sudden

Discus and support My windows 10 laptop crashes frequently all of a sudden in Windows 10 Installation and Upgrade to solve the problem; Hi for the last 4 days, my laptop crashes several times a day. We had a power outage in the neighborhood a few days ago, and that is when the crashes... Discussion in 'Windows 10 Installation and Upgrade' started by Ray_96ca, Nov 15, 2020.

  1. RAY_96CA
    Ray_96ca Win User

    My windows 10 laptop crashes frequently all of a sudden


    Hi for the last 4 days, my laptop crashes several times a day. We had a power outage in the neighborhood a few days ago, and that is when the crashes started. It just shuts down and doesn't restart.


    my hardware details:


    AMD a12-9700p Radeon R7

    windows home 10 just updated to latest Oct 2020 version

    64 bit OS


    Laptop has been running well for 3 years with no problems, but suddenly crashes all the time. Especially when playing videos online or offline.

    But it also crashed when i opened and used an app.

    When i disabled "hardware acceleration" feature in my browser, the video playback crashes stopped.

    I am not a gamer, so no issues there.

    I have updated all my drivers using a paid third party app called Driver Booster. So that should be fine.

    I ran a S.M.A.R.T test on my SSD hard disk and it was fine. Firmware is up to date.

    I ran windows trouble shoot diagnostics on pretty much everything, and no problems there.

    I did a clean reboot. Turned off all services except Microsoft and rebooted, but crashes still persist.


    I am at a loss here.....any help would be greatly appreciated.

    :)
     
    Ray_96ca, Nov 15, 2020
    #1
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My windows 10 laptop crashes frequently all of a sudden

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