Windows 10: My Windows 10 laptop has been blue screening 2-3 times a day now for a few months and...

For the past few months, my Windows 10 laptop has been randomly crashing and blue screening 2-3 times a day or more. I’ve tried to get one of my relatives to fix it, but my laptop still blue screens once or twice a day. Over all, when booting it, things take much longer to load then they used to. When ever I start it up again, it also seems to believe I haven’t been on it at all after the initial crash happened, almost 3 months ago. I’ve tried to find what could be causing the problem, but the only thing I found was a part of my hard drive that needs to be replaced with a newer version.

:)

 

Getting 3 different blue screen errors multiple times a day

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on Windows 10.

Before we proceed I would like you to answer the following question:

• could you please mention the exact error message that you are getting?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.

 

Laptop loads to Windows 10 logo then blue screen and shuts off

shadowthefire,

What brand/model laptop is this?

Try the following:

Step 1: Make sure the computer is shut down, and press the Power Button to turn the computer on.

Step 2: As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off again.

Step 3: Repeat this process 2 or 3 times until you see the following on the screen: Preparing Automatic Repair
Let the computer boot to the Automatic Repair screen.

Step 4: The next screen (blue) goes to: Choose Account to continue
Select your account, enter your Password, and press: Continue

Step 5: A Diagnosing your PC screen appears, and it takes you to the screen for: Automatic Repair

Step 6: Here you can click Restart, or, Advanced Options
Step 6.1: Select: Restart

Allow the computer to go through the routine, and see if it solves the issue.

If the problem still exists, go back to Step 1 through Step 6.

Step 6.2: This time, click: Advanced Options

Step 7: In the Choose an Option screen, select: Troubleshoot

Step 8: At the next screen, select: Advanced Options

Step 9: Last, select: Startup Repair (Used for problems that keep Windows 10 from loading)

Please provide an update.

 

blue screen 3 times in 3 days

Hi

I just bought Microsoft surface pro 4 256gb I5 8GB ram with windows 10 pro.

For the last 3 days I got the blue screen 3 times and the computer is forced to restart.

Could you please help me?

This is the last 3 minidumb:

Microsoft OneDrive

This is the system info file:

Microsoft OneDrive

Thank you