Windows 10: My Windows 10 laptop no longer recognize the keyboard and mouse, after using them on a...

Discus and support My Windows 10 laptop no longer recognize the keyboard and mouse, after using them on a... in Windows 10 Gaming to solve the problem; I was temporarily using a corded mouse and keyboard on a Windows 7 desktop, while trying to install the drivers for a wireless mouse. After removing... Discussion in 'Windows 10 Gaming' started by Jose Garcia9, Dec 5, 2022.

  1. My Windows 10 laptop no longer recognize the keyboard and mouse, after using them on a...


    I was temporarily using a corded mouse and keyboard on a Windows 7 desktop, while trying to install the drivers for a wireless mouse. After removing the corded mouse and keyboard from the Windows 7 desktop and trying to reuse them on my Windows 10 laptop, they were no longer recognized. The mouse and keyboard will only work on the Windows 7 desktop now. Did I corrupt the mouse and keyboard? How do I reset them so I can use them on my Windows 10 laptop again?

    :)
     
    Jose Garcia9, Dec 5, 2022
    #1
  2. devnull Win User

    Keyboard and mouse not recognized after boot-up!

    Thanks, but how would I be able to do any of the things that you suggest when Windows is not recognizing either my keyboard or my mouse?

    I'll mention that I do intend to purchase a *wired* USB keyboard and mouse today and try them, but I'm not optimistic that they will be recognized by Windows either.
     
    devnull, Dec 5, 2022
    #2
  3. Microsoft Mouse and Keyboard Center does not recognize Microsoft Surface Laptop keyboard

    Problem:

    1. I have a brand new Microsoft Surface Laptop, with Windows 10 Pro, which naturally comes with a brand new Microsoft keyboard hardwired to the laptop.
    2. I installed the
      Microsoft Mouse and Keyboard Center
      to reassign some of the keyboard keys.
    3. However, Microsoft's keyboard program does not detect Microsoft's own keyboard!
    Failed solutions:

    1. All the help pages say "update your drivers" or "unplug the USB device and plug it back in." However, this is a laptop keyboard, which is hardwired, not a USB keyboard. It is working fine, so there's no reason why the program should not detect it.
    2. Yes, EVERYTHING is up to date, including ALL Windows Updates and ALL keyboard drivers.
    3. Yes, I tried the troubleshooter.
    4. Yes, I checked
      the list of "supported devices" that Microsoft lists here
      . But they are all mice, none of them are keyboards.
    5. Screenshots of my steps are below -- Microsoft moderators, please don't dismiss me by saying "run the troubleshooter" or "update your drivers" or "turn it off and on again."
    Questions:

    1. Has anyone actually SEEN the Mouse and Keyboard Center recognize a Windows laptop keyboard? Not a USB external keyboard, the actual physical laptop keyboard?
    2. Does the Mouse and Keyboard Center actually work with laptops? There's no documentation suggesting it shouldn't, especially with Microsoft's own hardware (like the Surface Laptop).
    3. Where is there a list of what keyboards work with the "Mouse and *Keyboard* Center"?
    Screenshots:

    1. "No supported device detected"


      My Windows 10 laptop no longer recognize the keyboard and mouse, after using them on a... [​IMG]

    2. "The best drivers are already installed"


      My Windows 10 laptop no longer recognize the keyboard and mouse, after using them on a... f45af9e7-01c2-4665-9df1-9dc0661d42ee?upload=true.png



      My Windows 10 laptop no longer recognize the keyboard and mouse, after using them on a... 34fcc9c2-7226-431b-8af2-5b55d425826a?upload=true.png

    3. "Keyboard troubleshooting has completed, no changes or updates were necessary"


      My Windows 10 laptop no longer recognize the keyboard and mouse, after using them on a... b93ddf51-87ff-4e6e-b2cc-00da48760412?upload=true.png

     
    Daniel_336, Dec 5, 2022
    #3
  4. Marjery Win User

    My Windows 10 laptop no longer recognize the keyboard and mouse, after using them on a...

    Laptop no longer recognized my arc mouse and keyboard

    Original Title: Windows 10

    Thanks for help in advance.

    Since Ive downloaded window 10 I cannot just log onto my laptop without a password. Id like to remove the need for that as I'm the only one who uses this device. I dont want to have to log on whenever i want to use my own laptop. There doesn't seem to be
    any option to do so.

    Also suddenly the laptop no longer recognized my arc mouse and keyboard that I've had no trouble using in the past. They both worked on windows 10 until a couple of days ago.

    Ideas?
     
    Marjery, Dec 5, 2022
    #4
Thema:

My Windows 10 laptop no longer recognize the keyboard and mouse, after using them on a...

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