Windows 10: My windows 10 PC won't connect with any mouse, I'm getting the code 39 error and device error

It was working yesterday until my brother used it last night, I woke up to my mouse not working, I'm using a G303 Logitech mouse that uses a USB to connect to the PC for Bluetooth, I've tried other mouses like a G304 wired mouse, and a wired Corsair mouse to no prevail I've tried every possible method on the internet, like Device Manager when it says everything is fine but I still get the ! sign on my mouse, I've tried uninstalling and reinstalling the drive, I've basically tried every possible method on YouTube or advice given to me and nothing has worked, I don't know what to do please

:)

 

All USB storage devices have code 39 error

Hi Ilya,

Please answer these questions to assist you better.

• Do you get same error codes in the Device manager too?
• Does this issue occurs in other hardware components like keyboard and mouse?
• What is the make and model of your computer?
• Do you get same error when you connect your extenal hard drive to a different computer running Windows 10?

I appreciate the troubleshooting steps you have tried to resolve the issue.

I suggest you to check in Device Manager and check if you get the same error code. If yes follow link and perform the troubleshooting steps suggested under
Code 39

Error codes in Device Manager in Windows.

Error codes in Device Manager in Windows - Microsoft Support

Do let us know if the same code 39 shows under all USB storage devices. Thank you.

 

Bluetooth device shows "Code 39" error in Device Manager on Windows 10 laptop

I'm encountering an issue with my Bluetooth device on my Windows 10 laptop. In Device Manager, the Bluetooth device is displaying an error message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

Here are some additional details about the problem:

• My laptop model is HP R007tx, and it is Bluetooth-capable.
  
• Despite the Bluetooth hardware being present, the device manager shows this error, indicating a problem with the device driver.
  
• When attempting to troubleshoot, I found that the Bluetooth driver's digital signature cannot be verified, suggesting a revoked signing certificate.
  

I've already tried the following troubleshooting steps without success:

• Reinstalling Bluetooth drivers obtained from the HP support website.
  
• Updating Windows and checking for driver updates.
  
• Restarting the laptop multiple times.
  
• Checking for dependencies and performing a System File Checker scan.
  

Despite these efforts, the error persists, and I'm unable to use Bluetooth functionality on my laptop.

Can anyone provide guidance on how to resolve the "Code 39" error with the Bluetooth device driver? Is there a way to address the issue with the driver's digital signature or any other troubleshooting steps I can try?

Your assistance would be greatly appreciated. Thank you!

Laptop details:

• Make and model: HP R007tx
  
• Operating system: Windows 10
  
• Bluetooth device error: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
  

 

Code 39 error for Imaging Devices

Okay, so I've looked all over the internet for some way to resolve this issue and it's got me beaten. In the device manager, all devices that are connected under the "Imaging Devices" section give a code 39 error:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

{Bad Image}

%hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0x

The devices in question are a Creative Webcam and an Epson printer/scanner combo (I've also tested with another logitech webcam and I get the same error). I've checked the USB ports themselves and they seem to function correctly, and I've uninstalled/reinstalled
the drives, using both those that windows finds automatically, as well as those that are downloaded from the manufacturers web. Regardless of what I do, after the drivers are installed, I get this Code 39 error.

Note too that I've tried the Windows troubleshooter apps and simply get the message that Windows cannot identify the problem....

Any help on this would be appreciated as I really have no idea what else to try as all the pages I've found relating to this error seem to be resolved by simply rolling back or updating the drivers (and I can't rollback as this is fresh Windows 10 install).

Cheers!