Windows 10: My Windows 10 Pro Computer can't play cd's/ DVD's regardless of which optical drive I use.

Hi,I've been having trouble viewing, and playing cd's or DVD's on my windows 10 Pro computer. When I insert a disk, it shows up but says unknown in windows media player and VLC wont play any of the files I open. I have a USB RW drive and the same issue happens there too. The USB drive works on my other computer Windows 11 Home Laptop with no issues. I've tried assigning different drive letters, uninstalling the device, reinstalling drivers and whatnot, but still the same issue. I can't find anything online to fix it either, im truly confused!

:)

 

Optical Drive (CD/DVD) not detected by Windows 10

I know this has been asked in the community many times already by others, and i have tried all of those fixes. Nothing works for me. My laptop is a new Lenovo e560. The cd/dvd drive is detected in the BIOS - can even boot with another bootable DVD.

Steps already tried:

• LowerFilters & UpperFilters strings removed from under registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and rebooted the laptop.

• Added Controller0 key under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\ and added a DWORD
  EnumDevice1 with value 1, and rebooted the laptop.

• In Device Manager, clicked View->Show Hidden Objects, expanded the
  DVD/CDROM Devices and uninstalled my DVD drive from the list. It never got detected or installed after a reboot - it's gone now, cannot see it anymore.

• In Device Manager, expanded IDE ATA/ATAPI Controllers. But the only thing here is
  Intel 6th Generation Core Processor Family Platform I/O SATA AHCI controller. There is nothing else there - no ATA Channel 0 or ATA Channel 1 (things that have been suggested to be deleted on other posts regarding this issue). So I uninstalled
  the SATA AHCI controller and rebooted. It just reinstalled it automatically. But no CD/DVD drive yet.

• In Device Manager, scanned for new hardware.

• And yes, I already ran the Hardware Troubleshooter.

I've gotten these above steps from the following posts:

• [FIX] Optical Drives (CD/DVD) Icon Not Showing in My Computer Window
  
• Redirecting
  

Those helped a lot of people (try those first if you are having the same issue). But as you can guess none of those steps helped me, hence creation of this post.

 

Play CD and DVD

 

Auto play start up on my cd/dvd optical drive does not begin upon inserting a cd or dvd

Auto play start up on my cd/dvd optical drive does NOT begin upon inserting a cd or dvd. I have a brand new desktop with Windows 10

Thank you !