Windows 10: my windows 10 screen is frozen

Discus and support my windows 10 screen is frozen in Windows 10 Drivers and Hardware to solve the problem; My PC is inaccessible because the screen is frozen. I can’t click anything and can see only a starting picture, nothing more. I have Windows 10... Discussion in 'Windows 10 Drivers and Hardware' started by Lax Boni, Jul 27, 2018.

  1. Lax Boni Win User

    my windows 10 screen is frozen


    My PC is inaccessible because the screen is frozen. I can’t click anything and can see only a starting picture, nothing more. I have Windows 10 installed. Please, help me.

    :)
     
    Lax Boni, Jul 27, 2018
    #1
  2. Ahhzz Win User

    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK


    credit to Lifehacker.
     
    Ahhzz, Jul 27, 2018
    #2
  3. Frozen Computer

    Hi,

    We would like to know the status of the concern you have posted here in the Community forum. Kindly answer the following questions for us to provide you with an accurate troubleshooting suggestions.

    • When you turn your computer ON, on what screen does it freezes? If you can, kindly post here the screen shot of this frozen window.
    • Have you made any recent changes on your computer prior to encountering this issue?
    • What troubleshooting steps have you done so far?

    We look forward to your post.

    Regards.
     
    Jesrael Bor, Jul 27, 2018
    #3
  4. my windows 10 screen is frozen

    frozen screen

    Hi Philip,

    Thank you for your interest in Windows 10!

    I understand your surface screen is frozen. In this case, I would suggest you to hard restart the tablet by pressing and holding the power button and restart the tablet. Check if the issue persists.

    If the issue still exists, I would suggest you to try the following methods and check if the issue persists.

    Method 1:

    Try to run a System File Checker (SFC) scan to check for any file corruption.
    SFC scan will scan for corrupt system files on the computer and repair them.

    • Press Windows key + X, click Command Prompt (Admin).
    • In the Command Prompt, type the following command, and then press ENTER:

      sfc /scannow

    If the issue still exists, try the next method.

    Method 2:

    You may check the same issue with the new user account.

    Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

    • Go to Settings.
    • Choose Accounts and then select Other User Accounts towards the left.
    • Select Add an Account.
    • Enter a user name and hit Next.
    • Click on Finish.
    • Sign out from the current Account and Log into the new account.
    • Check if issue persists.

    Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.
     
    Harkanwar Singh, Jul 27, 2018
    #4
Thema:

my windows 10 screen is frozen

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