Windows 10: My Windows 10 Workstations are randomly crashing when Users exit from Avid Software

Discus and support My Windows 10 Workstations are randomly crashing when Users exit from Avid Software in Windows 10 BSOD Crashes and Debugging to solve the problem; This issue usually happens when the users exit from Avid Media Composer or Interplay Assist. But, it's also happened while using the software. There... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Jon Sperber_378, Apr 3, 2025.

  1. My Windows 10 Workstations are randomly crashing when Users exit from Avid Software


    This issue usually happens when the users exit from Avid Media Composer or Interplay Assist. But, it's also happened while using the software. There have been no changes to the systems that I know of. The crash they get is BSOD Stop Code = System_Service_Exception What Failed = DFMfilter.sysHere is the analyze output from the dump file--------------------------------------------------------------------------******************************************************************************** ** B

    :)
     
    Jon Sperber_378, Apr 3, 2025
    #1
  2. P4-630 Win User

    Comodo Software users Windows 10 *Important*

    My Windows 10 Workstations are randomly crashing when Users exit from Avid Software capture-jpg.jpg


    "Hi All,
    We stronly advise Comodo users not to update to latest MS update KB4022716, which is available for Windows 10 users till they have new fixed version of Comodo internet security products installed.

    Affected Products:
    - Comodo Internet Security / Comodo Antivirus / Comodo Firewall (Affected versions: v6246 and below)
    - Comodo Cloud Antivirus (Affected versions: v533 and below)
    - Internet Security Essentials (Affected versions: v81 and below)
    - Comodo Secure Shopping (Affected versions: v97 and below)

    Possible Problems:
    In case you have updated to MS update KB4022716 prior to updating to latest fixed version of Comodo products, following issues may appear:

    - Crashing browsers
    - May not be able to login to Windows

    Resolution:
    If you are able to login, you can uninstall Comodo and re-install latest fixed Comodo version. Else you need to go to Windows Safe Mode and uninstall Comodo product or re-store system to state before Comodo product was installed.

    In case you want to keep Comodo and pause Windows updates for some time, you may use following steps:
    Step - 1: Click on Start icon on Windows
    Step - 2: Next click on Settings menu item, it will open "Windows Settings" window
    Step - 3: Select "Update & Security" section from there and it will show "Windows Update" section
    Step - 4: Click on "Advanced Options" next, there is "Pause Updates" section allowing you to pause Windows updates for next several days

    You can find same steps with images here .

    Reason:
    There are unexpected changes in last MS update KB4022716, which are incompatible with Comodo products.
    "

    https://forums.comodo.com/news-anno...ate-kb4022716os-build-15063447-t119928.0.html
     
    P4-630, Apr 3, 2025
    #2
  3. Naby Win User
    10 Crashing Randomly and During Updates and File Downloads

    This is a re-post from here.

    I have a Windows 10 PC that I run 24/7. I have Windows Updates disabled through the Group Policy Editor. I still perform updates manually every few days. Windows Defender updates work fine. Other Windows updates cause the PC to crash, no BSOD or anything, it just turns off. I've looked for 1074, 6006, and 6008 event log files to explain why and I haven't been able to find anything.

    Other times the computer just randomly crashes and also sometimes when downloading files. The symptom is the same, I check on it and find it powered down or it just shuts off while I'm using it. It boots back up fine and I see no cause listed in the event logs.

    I have been through the 3 tests suggested to me on the old thread. SMART looked good, memtest ran for 33 hours for 8 passes with no errors, and prime was run for 3 hours with no errors.

    I think the next step was to run V2 Log collector, that data is attached.

    Any help is appreciated.

    Thanks,
    Chris
     
    Naby, Apr 3, 2025
    #3
  4. My Windows 10 Workstations are randomly crashing when Users exit from Avid Software

    avid media composer crashes

    I am trying to open my avid media composer , but it won't open .. as soon as it starts initializing media composer for windows it crashes

    [Original Title: crash]
     
    AndreaHaykal, Apr 3, 2025
    #4
Thema:

My Windows 10 Workstations are randomly crashing when Users exit from Avid Software

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