Windows 10: my windows 11 23h2 update is stuck at 62%

my windows 11 23h2 update is stuck at 62%. I have restarted my laptop multiple times, but it keeps getting stuck at 62%. it has been like this for almost a day now.

:)

 

when Installing windows 11 version 23h2 stuck at 62%

Hi, Jay 0e

Welcome to Microsoft Community.



We understand that you have a problem updating Windows 11 23H2.

Excuse me, do you have any specific errors except that the download progress is stagnant?

Generally speaking, it is normal that it takes more time to update the card at 62%. If there is no error, I suggest you wait patiently for a while (within 2 hours).

If the progress has been stuck at 62%, I suggest you try the following scheme:

1. reset Windows Update files and services:

2. Repair the system:

Restart the computer and try the update again.





If all the above schemes fail, you can also upgrade Windows 11 in place through Media Creation Tool.

This will refresh your Windows files and operating system without deleting files or applications. However, if there is important data in the computer, we still recommend backing it up in advance.

Once the backup is completed, please follow the steps in the following guide:

Visit the following site and click "Download Tool Now" (note that it is not "Update Now") to download Media Creation Tool.

- Download Windows 11 (microsoft.com)to run MCT tool, create ISO image and run it.

-When the ISO file is downloaded, double-click it to open it and run setup.exe.

-Select "Not Now" on the "Get Updates, Drivers and Optional Features" page.

-Next, confirm your files and applications. Settings are reserved. It will also show you the version of Windows it wants to install.

If you need to enter the key, it means that the ISO you downloaded does not match your current system version.



-On the Select Content to Keep page, select Keep Files and Applications.

-Click Install to start the local upgrade.



Disclaimer: Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides:

How to run In-place upgrade in Windows 11 - Microsoft Community



If you need any help, please feel free to contact us.

Best Regards

Nicholas.Z| Microsoft Community Support Specialist

 

when Installing windows 11 version 23h2 stuck at 62%

So, I have a question on why the installation process got stuck at 62% when was installing fine a few seconds ago? this is the only concern I have. It has been doing the same thing for a couple of months now. No matter how fast or slow the internet service is, always gets stuck at 62%

 

when Installing windows 11 version 23h2 stuck at 62%

The Install has been stuck on 62% for at least 8-10 hours now. when doing the scheme do I run those through CMD?