Windows 10: My windows 11 Admin account goes black after I log in

Discus and support My windows 11 Admin account goes black after I log in in Windows 10 Software and Apps to solve the problem; My windows 11 Admin account goes black after I log in.A guest account on the same PC is fine, but if I change that to an Admin account, it does the... Discussion in 'Windows 10 Software and Apps' started by Andy Bourne, Jan 17, 2024.

  1. My windows 11 Admin account goes black after I log in


    My windows 11 Admin account goes black after I log in.A guest account on the same PC is fine, but if I change that to an Admin account, it does the same thing.It was fine when I last shut down..

    :)
     
    Andy Bourne, Jan 17, 2024
    #1

  2. Black Screen After log in on Admin account

    Hi Celrose,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand that you are facing black screen issues in Microsoft account(Admin account) and unable to open Settings app on other user account. Correct me if I am wrong.

    Provide us additional information to assist you better with this issue:

    • What exactly do you mean by: "here is an advanced system care widget on the upper right hand corner though"?
    • Have you made any changes to the operating system prior to this issue?
    • Were you able to see any error code/ error message with this issue?
    • Are you referring to built-in administrator account on your device?

    For the issues with Back screen errors on admin account, I suggest you to
    refer to the below post replied by Sharath Srinivasa on August 7, 2015, perform the troubleshooting steps mentioned and check if it helps.

    Black screen after upgrading
    to Windows 10


    Section: Black screen
    after sign-inand you can see a mouse cursor

    For the issues with accessing Settings app on your account:

    Let us know what exactly happens when you try to access Settings app?

    I suggest you to run SFC scan and check if it helps.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. If a
    Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.

    Follow the below steps:

    • Right click on the Start button, click on
      Command Prompt (Admin).
    • Type “sfc /scannow” without the quotes and hit
      Enter.
    • After the scan, restart the computer and check for the issue.

    Hope it helps. Reply to the post with an updated status of this issue for further assistance.
     
    Deepika Gowda, Jan 17, 2024
    #2
  3. NinkobEi Win User
    windows 7 hidden admin account infected

    visit safemode, log into admin account. download malwarebytes (or transfer from usb). run malwarebytes. exit safe mode. run an updated malwarebytes on admin account. eat some pie ;D
     
    NinkobEi, Jan 17, 2024
    #3
  4. My windows 11 Admin account goes black after I log in

    Black Screen After log in on Admin account

    Hi!

    When I logged on my admin account, the monitor just looks black. There is an advanced system care widget on the upper right hand corner though. So when I tried to click the facebook button there, Mozilla Firefox opened but still the monitor is black. I've
    also noticed that under the ADMIN on the log in screen, there was no email account written there. While this is happening on my admin account, my user account works perfectly fine except for the fact that I cannot open the settings app. Please help.

    By the way, I did not upgrade to Windows 10. My laptop is originally Windows 10. Its model is Dell Inspiron 14 5000 series.

    Thank you.
     
    CelroseFernandez, Jan 17, 2024
    #4
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My windows 11 Admin account goes black after I log in

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