Windows 10: My windows 11 keeps crashing showing a blue screen when I plug in my external hard drive...

Please help

:)

 

External Hard Drive

Hi,

Just to verify, did you mean, your back up files used to be on your external hard drive, but now it's no longer there? If this is true, kindly provide more answers to the questions below, so we can further assess the issue:

• When did the files start to disappear?
• What are the troubleshooting steps you have done so far?
• Did you make nay changes on the settings of your PC or hard drive prior to this issue?
• Are you getting any error messages when trying to plug in your external drive?
• Does your external drive shows that the space is consumed?

Please advise. We'll keep an eye out to your response.

 

Toshiba External USB drives not showing in Explorer or Disk Management Plug-in

Thank you for the update.

Looks like your system is unable to detect your external hard drive. Let's see if scanning for new hardware will fix the issue. Follow these steps:

• Press the Windows key to launch the Start menu.
• Type in Device Manager and press Enter.
• Under Device Manager, select Action tab > Scan for hardware changes.
• Wait for your system to install the generic driver for your device and follow the on-screen instructions.

If the issue still persists, we suggest that you perform the following recommendations below:

• Plug in your external USB drives to other USB device port of your system.
• Use other USB cables for your external device to connect to your system.

Keep us updated and we will be glad to assist you further.

 

Windows 7 Blue Screen of Death!

This is the first time i have ever got the blue screen, but it keeps on occurring, and so i cannot get onto that hard drive, it shuts down within a second of the blue screen showing itself, which doesnt give me any time to read it lol. So i am completely confused as there is no Path of: "C:\WINDOWS\Minidump" as well

Thanks for the help, do you have any further suggestions ?