Windows 10: My windows 11 looks like it just got hacked, I can’t even enter my computer because it keep...

Is my windows 11 hacked!?

:)

 

Computer was hacked.

Hi Windy,

There are a few steps that we can apply to remove that malicious software from your computer. Before we proceed with the troubleshooting, we'd like to know the following:

• Do you have other admin user profiles on your computer?
• Were you able to access desktop screen?
• Is your computer still connected to a public network?

Looking forward to your response.

 

Was I Hacked?

No, you were not hacked.

No, nobody can access your computer unless you allow access.

Microsoft will never call you out of the blue.

Best to just hang up on those scammers.

Suggestion to read/watch:

• Beware of Phony Tech Support Scams
• https://blogs.microsoft.com/on-the-issues/2018/11/29/new-breakthroughs-in-combatting-tech-support-scams/
• Protect yourself from tech support scams
  

 

Did My Windows 11 Get Hacked?

Hi BB. I'm Greg, 10 years awarded Windows MVP, here to help you.

I think you had a corrupted shortcut. This is fairly common.

But to be sure here are the best guides to read to know for sure if you've been hacked, how to prevent it, and if you get hacked what to do about it:

https://preyproject.com/blog/en/have-i-been-hac...

How to tell if your PC has been hacked

You already ran the best infection scan and did a Reset. Was it a cloud Reset so you got fresh installation files? If not run System File Checker in WIndows 11:

https://www.elevenforum.com/t/use-system-file-c...

If it comes up clean you're fine. If not run it three separate times to see if it will fix the broken System files and if not run a Repair Install which re-installs Windows while saving your files and apps in place, brings it up to the latest version by the most stable method, takes about an hour and resolves most problems: https://www.elevenforum.com/t/repair-install-wi...

Report back results for each step so I know what else to suggest.

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.