Windows 10: my windows 11 pc bluescreened and its not going past 0%

hi,i was playing minecraft and my computer suddenly froze for a few seconds. then it blue screened. amazing. it has been like 10 minutes and its still stuck on zero. this is the second time it bluescreens since last year. stop code is UNEXPECTED_STORE_EXCEPTION. please help.thanks,Aaron S.D.

:)

 

Best thermal paste

Most decent thermal paste is about all the same (1-2 degree difference). Without knowing the two listed, (I use MX-2), I would suggest going with the one that is non-conductive.

 

Windows 11 Bluescreen, netio.sys

Hello All,

In Sep 2022, my HP Envy with Windows 11, began randomly experiencing bluescreen, due to netio.sys. This was after running normally for just over a year.

Stop Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL

What failed: netio.sys

Dump Files

Dropbox - File Deleted - Simplify your life

After applying all Windows and HP updates, the bluescreen continues. During bluescreen, there is no vpn in use, no audio playing, no special apps open, just a browser.

HP Envy TE01
Intel i7-107000, 2.90Ghz

16GB RAM

Windows 11 Pro

10.0.220000, Build 22000

Appreciate any help you provide!

Thanks,

Morg

 

Wont go past beach scene on the login screen.

Hi James,

Thank you for posting in Microsoft Community.

I suggest you to refer to the below steps.

• 
  Open an Administrator CMD window. If you can’t find a way, use these steps:
  
  • 
    Press CTRL+Shift+ESC to open Task Manager.
    
  • 
    Click File > Run New Task
    
  • 
    Make sure you have a check mark beside “Create this task with administrative privileges”
    
  • 
    Type CMD
    
• 
  Type the following commands at the CMD prompt:
  
  dism /online /cleanup-image /restorehealth
  
  sfc /scannnow
  
• 
  If EITHER command does not show a good outcome, we need to stop and repair Windows. We have 3 options:
  
  • 
    Go Back: If there are other significant issues, or if the customer is not sure of using Windows 10, Go Back. The plan from there will be to clean up the configuration to prepare for an upgrade.
    
  • 
    Reset: If possible, remove Antivirus/Sec Software and perform a Reset (keeping data and settings). Customers will need to reinstall apps with this option.
    
  • 
    In-Place Upgrade: If the customer is unwilling, we can try uninstalling the Antivirus/Sec Software and try an in-place upgrade. We should set expectation.
    
• 
  If the above commands both completed and show no remaining issues, run these commands:
  
  powershell
  
  Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  
• 
  Check to be sure this command ran, showed a blue progress indicator and then returns to the prompt.
  
  • 
    If you see a red error, then the command may have been typed or pasted incorrectly, or there may be a larger problem with Windows 10. Try again.
    
• 
  Check to see if the issue is resolved.
  
  • 
    If not, restart the PC. In this case try as a new administrator user account.
    
  • 
    If the new user also fails, go up to the steps for “3. If EITHER command does not show…” above. We need to repair Windows.
    

Hope it helps. Please reply to us with the status of the issue.

Thanks.