Windows 10: My Windows 11 PC keeps disconnecting from home WiFi and saying “some information has changed…”

I have a built windows 11 PC that uses a WiFi adapter. I have been using this same set up and WiFi for over a year now and as of the last 5 days I keep having the same problem where my PC disconnects from my home WiFi and says “some information changed since the last time you connected. We need additional information to complete the connection”. Then once I input the WiFi password it is 100% without a doubt right and my computer either says the same thing or that the WiFi password is incorrect. And this is after being connected to it for anywhere between 5min- 1 hour. I have reset my adapte

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Windows 11 ethernet keeps disconnecting.

My ethernet keeps disconnecting randomly, especially after heavy usage on Windows 11 Pro. It usually stays disconnected until restart.

My components:

• MSI B550 Tomahawk
  
• Ryzen 7 3700x
  
• GTX 1080 TI
  
• DA850 Gold Silverstone – power supply
  
• Patriot Viper 4 Series DDR4 32GB (2x 16GB) 3200MT (PV432G320C6K)
  
• P5 M.2 SSD
  

What have I tried:

• Changed ethernet cable to new one. – I have tried both ethernet ports on MOBO
  
• Reset modem settings and restart modem.
  
• Almost all software tweaks that I have found online – multiple settings (reset network….etc.).
  
• Upgrade network drivers
  
• Completely fresh reinstall Windows 11
  
• Change power supply and SSD drive.
  
• Update BIOS to the latest version.
  

I'm currently considering that the problem might be related to Windows 11 itself, given that my other computer that runs on Windows 10 doesn't encounter the same issues. It could also be an issue with the modem itself or a possible hardware malfunction. Interestingly, when I utilize an external WiFi dongle, the WiFi connection seems to work flawlessly. I'm open to suggestions for potential solutions or fixes.

 

my son laptiop wifi disconnect after 5 minutes

• If you have an identical laptop try comparing the wifi and security settings of the one that does not disconnect with the one that does. If you find any differences change the settings of the one that does not work to the one that does.

• If you do not have an identical laptop see this post and the three replies for possible solutions: Wifi disconnects every 5 minutes.

@Samuria : If you have any suggestions please reply.

 

WiFi not automatically disconnecting when out of range

Gunnart,

I had a similar refusal to disconnect from a WiFi profile and I solved it.
- In my particular case, the unwanted network was still in range so I cannot say for certain that my symptoms were exactly the same as yours but they were certainly consistent with yours.
- The solution is not a destructive one so I do suggest you try it.

1 I turned WiFi off then repeated the fairly standard step of removing existing WiFi profiles - Settings, Networks, WiFi, Manage known networks, <select each one in turn>, Forget. Arguably, I could have just done this for the problem network but I was probably not thinking straight at the time.

2 I then opened RegEdit, went to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList\Profiles
and deleted every subkey that referred to a WiFi network profile. Again, arguably, I could just have deleted all those that referred to the problem network.

3 I then turned WiFi back on and started from scratch detecting then connecting to the networks I wanted to use. There has been no repetition of the problem.

Some further commentary
A I had changed my internet connection device but had re-used the same network name on the new one.
B There were no strange entries in the list in Settings [step 1 above] & I quite wrongly thought that forgetting them represented a complete clearout.
C When I looked the Registry key [my step 2 above], I found that there were two subkeys with the relevant network name in the Description line.
- In one case, the same network name was repeated in the ProfileName line
- But the other entry contained a Profilename entry that had the expected network name with a suffix [2] after it.
- So my re-use of the name had been identified by Windows after all [I had just been trying to reduce the number of changes I had to work through when I swapped devices and had not thought there could be side-effects].


Best of luck,
Denis