Windows 10: My Windows 11 Pro Subscription is Not activating inspite of signing in with Organization...

My Windows 11 Pro Subscription is Not activating inspite of signing in with Organization Entra ID *** Email address is removed for privacy ***

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If you have windows 11 pro is it required to sign in with a organization?

So I received a Windows 11 Pro Activation Key, and I am wondering if I have to sign into a organization to continue using Windows.

 

Unable to activate a purchased windows 11 pro subscription

Hello everyone

As seen, Microsoft has added another unhappy costumer to its list. It was in August that I purchased the windows 11 pro as suggested by my organization for official purposes. But due to some glitch in the new device that I had purchased, I had to get it replaced within 6 days of receipt.

In that duration, I had purchased the windows 11 pro subscription from Microsoft store. The invoice clearly mentions that the product key has been shared with you over the mail, WHICH WAS NOT SHARED. Fair enough. I ignored that because later they informed me that they have issued me a digital license. As a normal user, I would be relieved that I have a digital key and whenever I would log in to a new device and provide the details to Microsoft, they would activate my lifetime subscription of windows 11 pro. BUT, when I received the new device, I found that MICROSOFT CANNOR HELP ME BECAUSE I DONT HAVE THE PRODUCT KEY OF THE PREVIOUS DEVICE.

As a consumer, it was very user unfriendly that they will not be able to activate my windows 11 pro subscription in the present device because they don't have the product key of the previous device. As a lay man, we are unaware of these technicalities, and I reached out to Microsoft who kept performing some troubleshoots in my laptop and concluded that they will not be able to provide me with the activation. I paid an amount of 7000 for nothing.

They diverted my case and quashed it entirely by saying that they cannot help me, despite having all the proofs that I have purchased the subscription digitally and have a license. Now they have raised my issue to Level 2 and even they are not able to help me.

According to my laptop provider, Microsoft only issues digital product keys to the providers as well and have access to all the product keys if they are provided the service tag of the laptops. Plus, if they have issued a digital license to me, they can send a verification code or seek for my laptop to get the issue resolved but I don't see any efforts from their side. I still seek resolution for this issue, but I am landing nowhere with Microsoft.

I am very very upset with the service of Microsoft

 

If you have windows 11 pro is it required to sign in with a organization?

Not if your copy of Windows has an OEM or a Retail license. Those are the only two license types that are allowed to be sold to individuals.