Windows 10: My Windows 11 Product Key that was recently purchased is not working.

Discus and support My Windows 11 Product Key that was recently purchased is not working. in Windows 10 Software and Apps to solve the problem; I purchased Windows 11 on September 30, 2024, and have been trying to utilize my computer since then, but the product key is still not working.... Discussion in 'Windows 10 Software and Apps' started by Tineke Yvette Battle, Oct 31, 2024.

  1. TINEKE YVETTE BATTLE
    Tineke Yvette Battle Win User

    My Windows 11 Product Key that was recently purchased is not working.


    I purchased Windows 11 on September 30, 2024, and have been trying to utilize my computer since then, but the product key is still not working.

    :)
     
    Tineke Yvette Battle, Oct 31, 2024
    #1
  2. KARTHICKA_R
    Karthicka_R Win User

    No product key after Windows 10 purchase

    Hi Chris,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    • How did you upgrade to windows 10?
    • Have you done clean install?
    • Are you getting any error message?
    • From where have you purchased the Windows 10?
    If you have purchased from online Microsoft store or any store I suggest you to contact them for the product key.

    Please do let us know with more information, so that we can assist you better.
     
    Karthicka_R, Oct 31, 2024
    #2
  3. AMY O'NEILL2
    Amy O'Neill2 Win User
    Windows 11 OS Product key not working

    Hi,

    I had a parallel desktop on my 2017 mac. I purchased a copy of windows 11 home and it worked fine on the parallel.

    I have purchased a new Mac M3Pro. I deactivated the windows product key on the old parallel via the cmd prompt as suggested online. I got all the correct notification onscreen to say it was deactivated and it also showed as deactivated in settings. I then removed the paralle from the old mac.

    On the new Mac, I installed parallels, signed in and applied the parallel product key, this worked fine. However, now with i try to use the windows product key to activate windows it won't work.

    I'm very frustrated and there is nowhere to speak with someone from microsoft for support.

    Thanks for any help.
     
    Amy O'Neill2, Oct 31, 2024
    #3
  4. ERIK MOREAU
    Erik Moreau Win User

    My Windows 11 Product Key that was recently purchased is not working.

    Windows 11 Product Key Location

    I'm sorry to hear that you're having trouble finding your Windows 11 product key. If you purchased Windows 11 from the Microsoft Store, the product key should be included in the confirmation email that you received after making the purchase. If you can't find the email, please check your spam or junk folder.



    If you still can't find the product key, you can try signing in to your Microsoft account and checking your order history. The product key should be listed there as well.



    If you're still unable to locate your product key, please contact Microsoft support for further assistance.
     
    Erik Moreau, Oct 31, 2024
    #4
Thema:

My Windows 11 Product Key that was recently purchased is not working.

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