Windows 10: my Windows 11in I've already reset bios and it just comes on black screen with no symbol in...

I posted my emails cause I want these people to get there aggressive apps off my pc and phone and leave me alone ...I can't use Internet service anymore this been the most I've done in 3 months ..must be out of data...or something ...I've tried resets after reset now can't even find settings it's a total nightmare they've went through all my information ......need help

:)

 

Black screen after trying to reset back to factory settings. (Windows 10)

Hi Simen,



I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



This issue might occur if there is change in system settings or display driver is corrupt.



I suggest you to follow the steps below to



To assist you better, please provide us the information below:

• When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
  
• Are you able to see Windows 10 logo when you switch on the computer?

I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



Thank you.

 

resetting keyboard symbols

Hi Carol,

Thank you for posting in Microsoft Community.

I would suggest you to remove English UK and just have the default English US under keyboard input language and check.

Step 1:To keep English US as the default input language and to remove other installed services

a. Type Settings in the search bar and click on the setting symbol on the top right.

b. Click on Time and Languages.

c. Click on Region and Languages.

d. Under the languages tab.

e. Click and Change the language to English US.

Step 2:Use on screen keyboard to type the characters (@, “)

To use on-screen keyboard, follow the steps below.

a. Click on Start; type “On-screen” without quotes and hit Enter.

b. Now check if you’re able to get right characters.

Let us know if it helps or post back for further assistance, we will be glad to help.

 

Windows 10 - Resetting normally up to 25% and then Black screen.

Hi Maki,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in system settings.



To assist you to better, please provided us the information below:

• When you say that "it needs more time or it stuck somehow", what is the current status of the issue? Is the computer still stuck at black screen or in process of resetting the computer?

If the computer in process of resetting, then I suggest you to wait for some time.



I suggest you to refer to the suggestion provided in the Microsoft Help Article about black screen issues and check if it helps.

Troubleshoot black screen or blank screen errors

Please get back to us with an update on issue with black screen, we will be happy to help.



Thank you.