Windows 10: My windows computer constantly freezes with a black screen following

My windows computer has recently started to freeze and crash. It happens almost every 30 minutes or so, after the crash I have to restart the computer and even sometimes it signs me in a temporary user profile which is very annoying. This all starts, when my applications stop working freeze or when I am online surfing on the internet. The tabs suddenly close and tell me that I do not have enough RAM to run this tab even though I only have one tab open. After that, I try using the anti-virus to quick scan but it stops along with all other running applications on my computer hence my freezing, on top that once absolutely everything is frozen on my PC my whole screen blacks out, yet I still hear my computer running and I see my keyboards lighting. After that my I reset my computer using the only functional button on my computer which is the power button. Once the reset is done, my laptop for some reason signs me into a temporary profile and I have to sign in to my main profile, which is quite irritating. The whole process repeats all over again.



I actually had a Trojan virus before all of this process I had just described above, but I removed it with Kaspersky. I am pretty sure that there is a malware in my computer but my anti-virus cannot and simply does not have enough time to find it.




The computer I am using is the ASUS System Model GL502VMZ


Please help me, I really need a solution to this madness ASAP.


Thank you for your time reading this.

:)

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

Endless black screen without anything but it is on

Hi Basim,

There are several reasons why the screen turns black only. It can be an issue with the software or hardware. Please answer the following questions:

• Are there any major changes made on your computer before the issue started?
• Have you performed any troubleshooting steps to fix the issue?

For now, we suggest that you follow the troubleshooting steps from this
link.

We are looking forward to your reply.

 

Friends computer freezing at windows loading screen

Ok my friend is having problems with his computer right now. Basically it crashed on the windows loading screen. This is what he told me on MSN.

Now i'm not too sure what the problem is. I suggested doing a repair install with the xp disk (i'll be giving him that tomorrow) but in the mean time do any of you have any ideas?