Windows 10: My windows is infected by .ggwq virus. All my files are renamed .ggwq and are encrypted....

My windows is infected by .ggwq virus. All my files are renamed .ggwq and are encrypted. How can I fix this ransomeware ? Will the the files get deleted ? Please help.

:)

 

Windows XP file encryption

LOL thanks, I think its standard windows XP file encryption

 

PC Infected with Virus

My boss isn't great with computers and clicked a link in an email she shouldn't have, now the PC is infected with one of those things asking for credit card info to buy anti virus software. I wasn't in the office today so I didn't get to look at it myself, but I told her to boot into safe mode and try system restore, it didn't work though and the virus/program still ran.

Usually in these cases, I just would reinstall Windows to make sure everything is clean. But she has data on this hard drive that can't be lost. When I go in tomorrow, I was going to see if I can copy the data to an external while in safe mode. I don't think it'll work, but I'll give it a shot.

I *think* I have a second internal hard drive at my office. Could I put this in the PC, install Windows on it, boot into the clean Windows then copy the files from the hard drive with the infected Windows?

Any suggestions how I should best deal with this?

 

PC Infected with Virus

Depends. Sometimes you can run it in safe mode. Another trick is renaming the .exe when installing and renaming it again when running it so it is not recognized by the virus.