Windows 10: My Windows is not booting up and Bitlocker keeps poping up on power on the laptop. All this...

My HP Spectre running Windows 11 updated and was to restart to complete the update, however the update was not successful as my PC started Automatic Repair.After several attempts to do repair or system restore failed. I tried booting from a USB flash drive with bootable Windows 11 setup and I followed a tutorial that asked me to turn off Secure boot in BIOS.The secure boot option didn't work either, but since then, I had to enter my Bitlocker Key every time the PC starts up.I still can't access my Windows.After entering the Bitlocker key, it loads for a long time and shows a Blue screen with t

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Windows won't boot up when unplug laptop power source

The problem is that, if i didn't unplug the power source from the laptop(ie : i just leave it connected to the power source) the laptop can boot just fine. The problem happens when i unplug the power source, and plug in back with the power source, the laptop
will go black screen after the acer logo

 

BitLocker

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with BitLocker recovery key on your PC, and I certainly appreciate your efforts in trying to resolve the issue.



We will certainly look into this for you.



Let’s try disabling secure boot on the PC. Follow the steps mentioned below and check if that helps.

1. Power the device off and then back on.
   
2. Look for a message on the boot screen just before or after the manufacturer logo appears. You may need to press the F1, F2, or Delete button, whatever key is indicated on the boot screen to enter BIOS Settings.
   
3. Inside BIOS, look for a tab called BOOT and select that page. Depending on the BIOS manufacturer, this page could be BOOT, ADVANCED, STARTUP, etc.
   
4. Look for a setting for UEFI Secure Boot. Each BIOS could have a different name for this. These are the keywords to look for: UEFI, Secure Boot, Legacy Boot.
   
5. Toggle the Secure Boot setting to disabled and attempt to boot the machine.
   

In addition, you can try disabling BitLocker using the manage bde commands and see if that helps. Try booting the PC in WinRE mode and then refer the article Disable-BitLocker



Kindly follow the steps to boot to WinRE mode.

1. Reboot the PC using Power button and once you see the manufacturer logo press the power button again.
   
2. Repeat step 1 at least 2-3 times until you see the System Recovery Options screen
   
3. On the System Recovery Options screen, select Troubleshoot> Advanced options > Command Prompt.
   

If the issue persists, I would suggest you to post your query on Windows on Q&A, where we have support professionals who are well equipped with the knowledge on issues related to Bit-Locker, to assist you with your query.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Re: All boot options are tried...

Hi Elda,

If the boot sequence didn't work, then we suggest try running the laptop in safe mode. To do this, here's a few steps to follow:

• Power down your laptop.
• Turn it back on again.
• When you turn it back on, press F8 repeatedly until the power on option appeared.
  
• If you see the boot option "Safe Mode with Networking", choose that option.
• See if you can boot up in Safe mode.

We'll look forward to your response.