Windows 10: My windows key logo dosent work when I'm playing a video game in full screen mode

No matter what game it is Fortnite, Marvel Rivals, or Minecraft my Windows key doesn't work to let me access the bottom bar so that I can easily switch tabs without constantly having the bottom bar up. It's not the game's fault because I checked my settings in Fortnite for example and it says that I have the easy Windows switch mode where if I just press escape or windows key for escape the bottom bar will show up without having the bar constantly being there to ruin my full screen. If someone can help me so that I can have those keys work so it's easier for me to play Fortnite and just press

:)

 

Video capture has a black screen and working audio

Hi,



Thank you for writing to Microsoft Community Forums.



For better clarity, please let us know:

• Which application are you using to record the screen?
  
• Are you aware of any changes made to the computer recently?
  
• Which build version of Windows 10 are you using currently? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

If you are using Game Bar to record the screen, I suggest you to refer the steps mentioned below:



Change Game Bar settings:



I would suggest you to change the capture settings for Game Bar and see if that helps. Refer the steps mentioned below:

1. Press Windows Logo key + I, to open
   Settings.
   
2. Click on Gaming.
   
3. Click on Captures on the left pane.
   
4. Under Recorded video, change the
   Video frame rate to 60 fps.
   
5. Now, set the Video quality to
   high from the drop down.
   

Change the game video settings:



You may also want to change the video settings for the game to full screen windowed mode.



Check Xbox Game Monitoring service:

1. Press Windows Logo key + R, to open
   Run dialog box.
   
2. Type services.msc and click on
   OK.
   
3. Scroll down and look for Xbox Game Monitoring, and see if the service is running.
   
4. If the service is not running, right click on the service and select
   Start.
   

For additional information, see
Troubleshoot Xbox Game Bar on Windows 10.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Unable to play video games on Windows 10, black screen after log-in screen

Hi Natasha,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

Do let us know the following to assist you better with this issue:

• From where are you trying to play the video games (downloaded/ from website)?
• If you are playing games from website which browser are you using?
• Were you able to see any error code/ error message when the game crashes?
• Are you able log-in to your computer?

This issue might have occurred due to corrupted/ outdated display drivers.

As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

Black screen after upgrading to Windows 10

Also, I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.

 

KB3149135 and KB3163018 causing Youtube (or other videos) unable to play at full screen mode.

To your questions:

Before we assist further, I would like to ask you a few questions:

• 
  Which browser are you using to browse YouTube videos (Edge, Internet Explorer, other
  
  • All: Chrome, Edge, IE.
• 
  Did you check if similar issue persists on browsing YouTube videos on other browse
  
  • Yes, happens on all browsers.
• 
  Does the issue occur on playing videos saved in the system drives?
  
  • No, only online videos on browsers.

I tried your suggestion twice to uninstall the drivers and reinstalling it again, didnt work.

I also tried installing the update in clean boot, also didnt work.

I am sure it is not a browser issue. Here is my debug:

I went one step further.

Upon installing the 2 updates, I uninstalled security update KB3163018 only, and i was able to play full screen mode again. BUT, problem is Windows keeps forcing me to install KB3163018 every time!!! And when this KB3163018 is installed, my youtube can't
play full screen mode again. And I have to go programs feature to uninstall this update everyday! Please help address this issue. Thanks!