Windows 10: my windows media will not play my music

why won,t windows media play my music

:)

 

Windows music media files.

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• Are you trying to play the music's directly from the CD?
• Are you using Windows Media Player to paly the music?
• Did you try a different player?
• Did you try copying the songs to a particular folder and checked if the issue persists?
  

As an initial troubleshooting step, I suggest you to run Windows Media Player Settings troubleshooter and check if that helps to resolve the issue.

• Type troubleshooting in the search bar.
  
• Select Troubleshooting.
• Select View all on the top left corner.
  
• Click Windows Media Player Settings.
  

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Convert Windows Media Play to Groove Music

Can I export Windows Media Player play lists to Groove Music. I don't want to have to reconstruct these. I have had them for years but since Windows Media Player is not really happy with Windows 10 can I switch to Grove Music and just copy and paste
the play lists?

 

MEDIA PLAYER- unable to play or rip cd's

Hi Christine,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with the issue.

• Did you check if you are able to play using other CD'S?
• What is the exact error message or code you receive when you try to play the cd or try to Rip?

For now let's try the below steps and check if it helps:

Method 1:

I suggest you to check if the rip settings are set correctly as mentioned in this article:

http://windows.microsoft.com/en-US/windows-8/change-settings-for-ripping-music

Method 2:

I suggest you to uninstall and reinstall the Windows Media player and check if the issue persists. Refer to these steps to uninstall and reinstall Windows Media player:

• Press Window key + F, select “Settings’ tab below the search box.
• Type “Turn Windows features ON or OFF” and click on the tile with the same name.
• Now, expand the “Media features” and uncheck the box against “Windows Media player”.
• Restart the computer.
• Now follow the same steps and check the box against “Windows Media player” and
  restart the computer to reinstall.
• Check if the issue persists.

Hope it helps. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you.