Windows 10: My windows pc screen goes black and then completely stalls with the power on and sometimes...

Discus and support My windows pc screen goes black and then completely stalls with the power on and sometimes... in Windows 10 Gaming to solve the problem; I installed a new graphics card in my pc and roughly since then it started to black screen crash but its weird because for the first 10 or 15 seconds... Discussion in 'Windows 10 Gaming' started by Paulo Dib, Apr 15, 2024.

  1. Paulo Dib Win User

    My windows pc screen goes black and then completely stalls with the power on and sometimes...


    I installed a new graphics card in my pc and roughly since then it started to black screen crash but its weird because for the first 10 or 15 seconds just the screen goes black and the game seemingly freezes as I don't hear the noise of switching through the menu's but do hear the normal audio or music without stutter or lag. While this happens my audio from my friends in discord is still working and I can chat with them for a good 15 seconds after the screen goes black. I've looked through the event viewer and the only thing that shows is the typical error 10016 which I have been told is nor

    :)
     
    Paulo Dib, Apr 15, 2024
    #1

  2. Screen goes black if the power cord is connected

    Hi Tony,

    As the screen goes black I suggest you to refer the Microsoft article on
    Troubleshoot black screen problems and check if it helps.

    Troubleshooting black or blank screens in Windows - Microsoft Support

    I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
    hardware and devices troubleshooter and check if it helps.

    Follow the below steps for the same.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

    • Press Windows key + X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.
    • Restart your computer and check if the issue is resolved.
    Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Apr 15, 2024
    #2
  3. Rose Cal Win User
    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article
    to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Apr 15, 2024
    #3
  4. 95Viper Win User

    My windows pc screen goes black and then completely stalls with the power on and sometimes...

    Black screen after 'Starting Windows' sequence

    Sounds like the old... windows black screen of death.

    Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

    They, also, have some other options there, too.
    Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.
     
    95Viper, Apr 15, 2024
    #4
Thema:

My windows pc screen goes black and then completely stalls with the power on and sometimes...

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