Windows 10: my windows update keeps on denying .

I can't update my windows

:)

 

Windows update in windows 10 failing: datastoreandwulogfiles.zip access denied

Hello Wendy,

To better assist you with your concern, I'd like to know the following:

• Are you getting any error messages when checking for updates?

• Confirm the most recent KB update that your computer is trying to install. To check, refer to the steps below:

• Press Windows key + I, then select Update & Security.
• Go to Windows Update, select View installed update history.

Meanwhile, the issue might also occur due to corruption in Windows Update component files. We suggest that you perform the steps in this
article.

Also, try to perform the steps below to troubleshoot the "Access Denied" error:

• Press Windows key + E to open File Explorer.
• Copy the files that you want to zip.
• Paste it in the Downloads folder.
• From there, zip your file. You may follow the steps provided in this
  article.

Looking forward to your response.

Regards.

 

Denis, it worked!

Denis, I removed 365. Then I clicked my Word shortcut and got a brief window that said Updating Office Enterprise 2007. When that went away I had all of my *.exe files back in Office 12 and even my Recent Documents list for Word! Thankyouthankyouthankyou. Your list of steps worked perfectly. I will mark this one Solved!

 

Windows Update keeps failing!

Hi,

I had once a similar issue like yours, i.e. not able to update Windows 7. What I did to solve the problems is:

- go to control panel, then to "Troubleshouting" > "System and Security" > "Fix problems with Windows update" > click "Advanced" > choose "Apply repairs automatically".

And Windows will start detecting the issues and will repair "Windows update components". The problems should be fixed now, close the program, restart the PC, and see if the mentioned steps have fixed the problems you mentioned.

Hope it works for you.

Good luck!