Windows 10: My wired mouse jumps/fluctuates while scrolling and my keyboard does not press the key in...

Hi!


I am using a Desktop.

So the problem is with my mouse and keyboard.

My mouse jumps and fluctuates while scrolling and my keyboard miss the key while typing.

Even now I am no able to type proper sentences, as some key doesn't get pressed.


It is very annoying while using Adobe illustrator most of the time I use this software as I cannot side scroll or even zoom in and out using mouse scroll.


the problem started since I shifted my pc upstairs. Before that, I used it downstairs and did not face any problem. I even tried shifting pc back downstairs it works fine.

I use proper UPS, I tried changing USB ports still I face this problem.


According to me, the problem is with the power supply because upstairs the main power comes through one single switch downstairs. there is a single switch in the board downstairs and the overall power comes from there to the upstairs room.


Is this because of the earthing issue or something else?


Please help.

:)

 

Mouse Scroll Jumps

Hello Nate,

It is possible that the Vertical Scrolling is set to a higher numeric value. To assist you with your concern I would suggest checking the Vertical Scrolling to isolate the issue. Just follow these steps to isolate the issue.

• Press the Windows key and go to Settings.
• Click Devices and go to Mouse.
• Click on Additional mouse options.
• Click on the Wheel tab.
• Put a bullet on Roll the wheel one notch to scroll and change the numeric value to 2 or 3 (Depending on your preference.)
• Click Apply, then OK.

Check if this will resolve the issue.

Let us know how it goes.

Regards.

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Wired Mouse jumps in the opposite direction when scrolling

Hi Jason,

This can be due to a recent change in the configuration of your device.
To help us determine the appropriate troubleshooting steps that can resolve your concern, we would like to ask the following questions:

• Have you tried to use your mouse to a different computer? If yes, did you encounter the same concern?
• What is the make and model of your mouse?
• Have you made any recent changes before you encountered this issue?
• What troubleshooting steps have you done so far to resolve your concern?

In the meantime, we recommend that you unplug the device and use another USB port to reconnect your mouse. If the issue still persists. We suggest that you uninstall the device through device manager. To do this, follow the steps below:

• In the Search box, type DeviceManager and press
  Enter.
  
• Click on Mice and other pointing devices.
• Right-click from the device and click on Properties.
• Go to Driver tab and select Uninstall.
• Restart your computer for the changes to take effect. Note that Windows 10 includes the native drivers of your mouse. It will be reinstalled automatically.

We look forward to your response.

 

Wired Keyboard and Mouse Stop Working - Windows 10

Wired Keyboard and Mouse Stop Working - Windows 10
I have an old Dell Studio that is running windows 10 ---

Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

Keyboard and Mouse are wired - NOT WIRELESS

• I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
  
• USB selective suspend is disabled.
• I checked the drivers for the keyboard and mouse and they are updated.
• I checked to see if PC has KB4074588 and it does not.

I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

Any suggestions would be appreciated.