Windows 10: My wireless keyboard stopped working using keyboard on screen

win 11 turn my wireless keyboard back on

:)

 

wireless keyboard not working

Hi Manpal,

To isolate the issue with the wireless keyboard and the screen, please provide us with the following information:

• What error message do you see when you try to connect and use your wireless Dell keyboard?
• Have you installed the latest driver for your keyboard? You can get it from Dell's
  website or customer support team.
• What troubleshooting steps have you done so far for both the keyboard and screen issues?

Regards.

 

Wireless keyboard not working

Hi Arthur,

Thank you for your response.

I suggest you to connect the keyboard to a different computer and check if it works.

Apart from wireless keyboard, I would also suggest you to connect wired keyboard to the computer and check the status.

If issue still persists, try the steps provided below and check if it helps.

Check in compatibility mode.

Download the keyboard drivers from your computer manufacture website for Windows 10.

Follow these steps to install the drivers in compatibility mode and check if that helps.

• Download the driver from the manufacturer’s website.
• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed
  with the installation.
• Once this is done, restart the computer and check if the issue persists.

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

 

Keyboard stopped working under Windows 10


I have an iMac dual booting Mac OSX and Windows 10 under Bootcamp. I have the normal iMac wireless keyboard.


Windows has been running normally for several years since the day I got the computer. Windows 10 has been running normally since the day I was able to automatically download it in August.


Today, my keyboard stopped working under Windows 10. I am writing this from the Mac side. The keyboard works perfectly and the battery power is 100% under Mac OSX.


When I boot to my Windows partition (which is the default) I have to use the keyboard to sign-in under Windows. The keyboard works fine for sign-in! Then, as soon as I get to my desktop, the keyboard stops working entirely. No key produces a letter. The cursor doesn't move. I hear a click in my headset when a key is pressed, but nothing happens.


The mouse works. If I reach the hardware and devices portion of the control panel, as far as I can tell things the keyboard device says it is working properly. I remember a wireless keyboard listed and a bluetooth keyboard and something called an HID device. Windows reports that they are working properly. I managed to open the troubleshooter using the mouse only and it couldn't find a problem.


I have turned the computer off and on several times.


Would someone be so kind as to suggest how I can find and fix the problem.


Thank you.