Windows 10: My wireless Microsoft Keyboard stopped working. I am running Windows 10. I even changed the...

My wireless Microsoft Keyboard stopped working. I am running Windows 10. I even changed the batteries and that didn't help.It was working perfectly fine this morning I had to switch to another wireless keyboard to do this.

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Keyboard stopped working under Windows 10


I have an iMac dual booting Mac OSX and Windows 10 under Bootcamp. I have the normal iMac wireless keyboard.


Windows has been running normally for several years since the day I got the computer. Windows 10 has been running normally since the day I was able to automatically download it in August.


Today, my keyboard stopped working under Windows 10. I am writing this from the Mac side. The keyboard works perfectly and the battery power is 100% under Mac OSX.


When I boot to my Windows partition (which is the default) I have to use the keyboard to sign-in under Windows. The keyboard works fine for sign-in! Then, as soon as I get to my desktop, the keyboard stops working entirely. No key produces a letter. The cursor doesn't move. I hear a click in my headset when a key is pressed, but nothing happens.


The mouse works. If I reach the hardware and devices portion of the control panel, as far as I can tell things the keyboard device says it is working properly. I remember a wireless keyboard listed and a bluetooth keyboard and something called an HID device. Windows reports that they are working properly. I managed to open the troubleshooter using the mouse only and it couldn't find a problem.


I have turned the computer off and on several times.


Would someone be so kind as to suggest how I can find and fix the problem.


Thank you.

 

Wired Keyboard and Mouse Stop Working - Windows 10

Wired Keyboard and Mouse Stop Working - Windows 10
I have an old Dell Studio that is running windows 10 ---

Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

Keyboard and Mouse are wired - NOT WIRELESS

• I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
  
• USB selective suspend is disabled.
• I checked the drivers for the keyboard and mouse and they are updated.
• I checked to see if PC has KB4074588 and it does not.

I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

Any suggestions would be appreciated.

 

wireless (Microsoft) keyboard and mouse do not work on Windows 10

Thanks for your email.

At no stage is there any activity in the Microsoft wireless receiver.

• What is the make and model of your device?

The PC is a generic tower running windows 7 home premium

The keyboard and mouse are wireless Microsoft receiver, keyboard and mouse 700v2.0

• Are they working at login screen?

On starting the computer it goes directly to the “Welcome to windows 10 screen, Owner, Next – but I have no input.

• Which build are you on currently?

windows 7 home premium