Windows 10: My Xbox one controller can be connected via bluetooth but not usb

I have a Xbox one controller the 20 years edition that I can connect mostly without problems via bluetooth to my PC. However I'd like to configure it using the xbox accessories app but I have to do it using a USB cable and my controller is not recognised this way, it's not even showing up in the device manager. I tried two different cables and all my USB ports without success, I also tried to uninstall my usb drivers and reinstall them. Do you know what the problem is and how I can fix it ? Thanks in advance

:)

 

Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator

 

Windows 10 Apps not detecting Xbox one controller with usb wire

To further isolate your concern, we recommend the following steps below:

• Test the controller on a different device.
• Connect a different controller on your computer.
• Use a different USB cable.
• Connect the controller using a Bluetooth connection if your computer is Bluetooth capable. You can view the steps on this
  
  link.

Let us know the results.

 

Xbox Series S controller not staying connected

There are two ways to use the controller wirelessly
1. Xbox Wireless Adapter for Windows 10
2. Bluetooth

Which way are you connecting it?

I use my Xbox Series S controller using Bluetooth. When I first got it it was unstable this way. Updating the firmware solved that problem.

Once in a while when I turn on the controller the light keeps flashing (not paired) even though the Windows settings says it should be. In the Setting>Devices I have to

• Select the Xbox wireless controller
• Select Remove the device
• Restart the pairing on both the PC and controller

Once it is paired again it is OK

Connecting the Xbox wireless controller using a USB wired connection should be automatic with Windows 10. Once connected you can use the Xbox Accessories App (from Microsoft app store) to test it and update the firmware if needed.

Note I also found the following:

• The controller does not need the battery when connected with a USB cable. (it will even work with the battery removed).
• To use with a wired cable do not press the Xbox button to turn it on. With the cable connected the light will come on using power from the USB connection.
• However, I have found that taking out the battery does cause the controller to forget its pairing with the PC. That means it needs to be repaired with the PC if a wireless connection is desired.