Windows 10: my xp-410 printer/scanner no longer scans, why?

My xp-410 epson printer/scanner no longer has the scanning feature; why?

:)

 

Epson XP-345 printer works but not scanner

Yeah, I see that's Epson-Ireland.

Got it - printer is Wi-Fi. With that... As Oscar pointed to your printer drivers you need to install the

• Driver
• Epson Scan software
• Epson Scan updater software

You might also need to install the "Other Software" in the "Event Manager" software.

Also, are you sure you're looking at the main PC (the PC where you installed the software for the printer)?

Have you checked you printer's network settings?

I'd also suggest you go over the owner's manual for said printer. It can be downloaded via Oscar's link under Manual & Documentation.

Anyway if things are right you should see both scanner and printer under Device Manager as shown for my Epson XP-960 Wi-Fi printer...




(There are not "hidden". And the printer is powered off)

Good luck.

 

Epson XP-345 printer works but not scanner

Three things...

1. Make sure you're looking at the main PC first for the printer issue. Move to others after that.
2. If the printer is connected by USB cable, check the connection is good (and cable ). You could also try switching USB ports.
3. Assuming we're talking main PC - If the printer isn't showing in Device Manager that says there are no drivers... or the printer can't be seen for some reason. Goes back to drivers and/or point #2.

I can't seem to find that printer - "Epson XP-345" on Epson's office site. Where'd you get it from?

Anyway I have an Epson XP-960 and it requires the utilities drivers for features like scanning or disk writing (labels). Here's the utilities drivers for the Epson XP-960 multi-printer.

 

Epson XP-410 Issue

I have installed printer, driver & utilities for my Epson XP-410. Made it the default printer, changed the ink cartridges. Not sure what to do next getting blank pages (instead of my previewed doc).

Thank you, Gwen